Ride Attendant
Canobie Lake Park
05.2025 - Current
- Ensured guest safety by monitoring ride operations and following safety protocols.
- Assisted in loading and unloading guests efficiently and courteously.
- Provided exceptional customer service by answering questions and resolving concerns.
- Maintained cleanliness and organization of ride area to enhance guest experience.
- Collaborated with team members to ensure smooth ride operation and minimize wait times.
- Conducted routine inspections of equipment to identify any safety hazards or maintenance needs.
- Responded promptly to emergencies, ensuring guest safety and adherence to emergency procedures.
- Adapted quickly to new tasks while learning operational protocols and safety regulations.
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
- Assisted guests with special needs by providing appropriate accommodations, making their visit enjoyable and memorable.
- Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
- Displayed strong communication skills when interacting with diverse groups of guests from different backgrounds and age groups.
- Contributed to a friendly workplace culture by fostering positive relationships with coworkers and displaying excellent teamwork skills.
- Managed daily ride operations, including queue management and rider height verification for safety compliance.
- Exceeded guest expectations by providing timely, accurate information regarding ride wait times and park attractions.
- Upheld high standards of cleanliness throughout the park, keeping walkways clear of debris and hazards for guest safety.
- Participated in emergency evacuation drills, ensuring preparedness in case of incidents or natural disasters.
- Enhanced customer satisfaction by ensuring the safety and proper functioning of all ride equipment.
- Conducted regular safety checks on all rides, maintaining strict adherence to company policies and industry standards.
- Developed strong problem-solving skills by addressing guest complaints and resolving disputes calmly and professionally.
- Gained expertise in operating multiple types of amusement rides while adhering to strict safety guidelines set forth by the company.
- Assisted in the training of new team members to ensure consistent quality service across all ride attendants.
- Consistently followed established procedures regarding emergency situations, ensuring the safety and well-being of all park guests.
- Collaborated with maintenance teams to address any mechanical issues promptly, minimizing downtime for attractions.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Monitored passengers and ride operations and enforced safety regulations.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Built and established positive relationships with patrons, team members and supervisors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about facility to visitors.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
