Jaylene Cuevas
Kings Park,NY
Summary
Dynamic Administrative Manager with a proven track record at Bold Mechanical & Controls, excelling in policy modification and expense reporting. Skilled in data management and event coordination, I enhanced operational efficiency and fostered positive team dynamics, driving significant improvements in productivity and compliance. Committed to achieving organizational goals through strategic oversight and effective communication.
Overview
11
11
years of professional experience
Work History
Administrative Manager
Bold Mechanical Controls and Enterprise
09.2023 - 02.2025
- Established workflow processes that enabled me efficiently multitask while managing a high volume of daily calls..
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Met department budgets by monitoring and reporting on office expenses.
- Coordinated over 20 customer, vendor and stakeholder relations for smooth communication flows.
- Updated reports, managed accounts, and generated reports for company database.
- Verified customer information for orderly, up-to-date online systems.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
CEO
LI Creative Cleaning
01.2018 - 11.2024
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Monitored key business risks and established risk management procedures.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Administrative Assistant
NY HVAC
05.2014 - 09.2020
- Maintained inventory of office supplies and placed orders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Shift Supervisor
Starbucks
07.2018 - 01.2020
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
Skills
- Business strategies
- Policy and procedure modification
- Documentation and control
- Policy development
- Team collaboration
- Invoicing
- Schedule management
- Supply ordering
- Payroll
- Bookkeeping
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Manager
Bold Mechanical Controls and Enterprise
09.2023 - 02.2025
Shift Supervisor
Starbucks
07.2018 - 01.2020
CEO
LI Creative Cleaning
01.2018 - 11.2024
Administrative Assistant
NY HVAC
05.2014 - 09.2020