JAYLENE HERRERA
Denver,CO
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
SERVER
Wash Park Grille
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
DIETARY AIDE
Orchard Park Healthcare Center
02.2021 - 05.2024
- Develop positive relationships with residents, provide empathy and understanding, and deliver a high-quality dining experience
- Ensure compliance with food safety protocols and food handling techniques to prevent contamination and waste
- Perform cleaning and sanitation activities for dining rooms, tables, refrigerators, and kitchen equipment
- Interfaced with residents to obtain special requests and feedback on meals and provided reports to the chefs on dietary needs and individual specifications
- Served meals to residents in accordance with established schedules and dietary procedures.
Education
BACHELOR OF ARTS - PSYCHOLOGY
University of Denver
Denver, CO05-2027
HIGH SCHOOL DIPLOMA -
Rangeview High School
Aurora, CO05.2023
Skills
- Time Management
- Food Safety
- Dependable
- Communication
- Problem Solving
- Adaptability
- Organization
- Strong work ethic
- Exceptional customer service
- Guest engagement
Timeline
SERVER
Wash Park Grille
05.2024 - Current
DIETARY AIDE
Orchard Park Healthcare Center
02.2021 - 05.2024
HIGH SCHOOL DIPLOMA -
Rangeview High School
BACHELOR OF ARTS - PSYCHOLOGY
University of Denver
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