Jaylene Perez
Jasper,TX
Summary
Motivated individual with strong customer service, multitasking, and time management skills. Thrives in fast-paced environments and adapts quickly to change. Committed to delivering positive experiences for customers while maintaining high work standards. Seeking entry-level roles to leverage organizational abilities and contribute to team success.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Harney District Hospital
Burns, Oregon
03.2025 - 10.2025
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient rooms and medical equipment regularly.
- Delivered emotional support and companionship to enhance patient recovery experience.
- Documented patient care activities accurately in electronic health records.
- Collaborated with healthcare teams to ensure coordinated patient care plans.
- Educated patients and families on health conditions and care procedures to empower informed decision-making.
- Followed safety protocols to prevent infection and ensure patient safety.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Facilitated patient admissions, discharges, and transfers to ensure smooth transitions in care.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure a safe environment for patients.
- Observed changes in patients' conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed a variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
Caregiver
The Aspens
Burns, Oregon
04.2024 - 02.2025
- Assisted residents with daily living activities and personal care needs.
- Administered medications and monitored health conditions to ensure residents' wellbeing.
- Communicated effectively with families regarding resident care and wellbeing.
- Maintained a clean and safe environment for residents and staff.
- Collaborated with healthcare professionals to coordinate care plans for residents.
- Provided emotional support and companionship, fostering a positive environment for residents.
- Documented daily activities and changes in resident conditions accurately.
- Trained new staff on caregiving techniques and workplace policies.
- Supported bathing, dressing and personal care needs.
- Maintained a clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence by promoting self-care skills, enhancing residents' dignity and quality of life.
- Washed and sanitized client clothing and bedding to maintain hygiene and prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
Crew Member
Tacobell
Lebanon, Oregon
07.2022 - 07.2023
- Prepared food items according to standardized recipes and safety guidelines.
- Delivered outstanding customer service by efficiently taking orders and processing transactions.
- Ensured cleanliness and organization of dining and kitchen areas to create a welcoming environment for guests.
- Operated kitchen equipment safely, including fryers, grills, and ovens.
- Collaborated with team members to ensure efficient food service during busy periods.
- Trained new crew members on operational procedures and customer service standards to enhance team effectiveness.
- Restocked supplies to maintain accurate inventory levels during shifts.
- Followed health and safety regulations to maintain a safe working environment for all staff.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Upheld high standards of productivity and quality in operations.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Crew Member
McDonald's
Burns, Oregon
06.2019 - 08.2021
- Provided excellent customer service by taking orders and handling transactions.
- Served food promptly to contribute to positive guest experiences and overall service efficiency.
- Maintained cleanliness and organization of dining and kitchen areas throughout shifts.
- Prepared food items accurately, adhering to standardized recipes and safety guidelines to ensure quality and safety.
- Operated kitchen equipment safely, including fryers, grills, and ovens.
- Assisted in training new crew members on operational procedures and customer service standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Burns High School
Burns, OR05-2023
Skills
- Patient care procedures
- Vital signs monitoring
- Infection control
- Specimen collection
- Blood glucose monitoring
- ADL support
- Feeding assistance
- Mobility assistance aptitude
- Patient positioning
- Acute care
- Electronic health records
- Care coordination
- Safety protocols
- Training new staff
- Attention to detail
- Time management
- Effective communication
- Problem solving
- Collaborative teamwork
- Team collaboration
- Compassionate care
- Emotional support
- Patient advocacy
- Body mechanics knowledge
- Data collection
- Adaptable
- Team building
- Active listening
- Information protection
- Adaptable
- Information protection
- Team building
Timeline
Patient Care Technician
Harney District Hospital
03.2025 - 10.2025
Caregiver
The Aspens
04.2024 - 02.2025
Crew Member
Tacobell
07.2022 - 07.2023
Crew Member
McDonald's
06.2019 - 08.2021
High School Diploma -
Burns High School