Summary
Overview
Work History
Education
Skills
Timeline
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Jaylene Studie

Park Hill,OK

Summary

Well-organized and detail-oriented Communications professional with solid understanding of technology and operational requirements to maximize department success. Coordinates teams, organizes workflow and schedules optimal coverage to handle all communication needs.

Overview

31
31
years of professional experience

Work History

Assistant Store Manager of Operations

Dollar Tree
Tahlequah, OK
12.2020 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Communications Supervisor

TAHLEQUAH POLICE DEPARTMENT
Tahlequah, OK
11.2000 - Current
  • Triaged incoming calls to coordinate effective responses.
  • Managed smooth transition of work between shifts to minimize communications disruptions.
  • Checked equipment for malfunctions and coordinated repair or replacement.
  • Answered calls from citizens and business owners for help in Civil and Criminal situations and emergencies.
  • Engaged with local individuals and community leaders on a daily basis to discuss ways to reduce crime.
  • Liaised with local, state and federal regulatory agencies to streamline investigation completion.
  • Managed team of 12 employees across the city and county including establishing and enforcing performance policies.
  • Notified emergency personnel of vaeious incidents and accidents requiring medical assistance and aid.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.

911 Communications Supervisor

Cherokee County Sheriff's Office
Tahlequah, OK
08.2012 - 11.2020
  • Maintained contact with field units, accounted for location and status, tracked records of field calls and verified safety of field team members.
  • Accessed federal and local law enforcement information databases, obtained information regarding criminal history and relayed such information to field staff.
  • Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Developed and maintained courteous and effective working relationships.

Education

Bachelors - General Studies

Northeastern State University
Tahlequah, OK
12.2011

Skills

  • Schedule preparation
  • Problem resolution
  • MS Office
  • Training and Development
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Administrative support
  • Clerical support

Timeline

Assistant Store Manager of Operations

Dollar Tree
12.2020 - Current

911 Communications Supervisor

Cherokee County Sheriff's Office
08.2012 - 11.2020

Communications Supervisor

TAHLEQUAH POLICE DEPARTMENT
11.2000 - Current

Bachelors - General Studies

Northeastern State University

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Jaylene Studie