Jaylene Taylor

• To validate the debt and evaluate contact information, documents, and possible cash application issues. Then, collect, adjust, or credit the invoices.
• Working with various medical hospitals, surgery, and ambulatory centers to ensure they get the AR-related support needed for their AP departments to pay all invoices.
• Provide copies of invoices, statements, contracts, W-9s, Bank letters, or additional documents.
• Note all collection activity and invoice statuses in SAP.
• Evaluate customer accounts with orders on Credit hold to determine if they can be released.
• Host or participate in Team meetings with the Sales team to discuss Credit holds and companies at risk of being placed on hold for non-payment.
• Invoicing orders with pending documents to ensure timely processing.
• Set up customer accounts and update any missing information.
• Participate in weekly Microsoft Teams past-due account and credit risk reviews with management.

• Enhanced team productivity by providing regular training on accounting software and tools.
• Streamlined account reconciliation procedures, ensuring timely and accurate financial reporting.
• Coordinated cross-functional projects that improved overall efficiency within the finance department.
• Maintained strong relationships with clients by addressing inquiries promptly and professionally.
• Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
• Set goals for accounts receivable team of two clerks and developed strategies to meet goals.
• Automated routine tasks through the implementation of advanced technology solutions, freeing up staff time for more strategic initiatives.

• Developed and implemented strategies to improve collection processes and reduce overdue payments.
• Gathered, evaluated and summarized account data in detailed financial reports.
• Presented audit findings to accounting manager after reviewing results and paperwork.
• Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
• Input financial data and produced reports using Oracle.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Utilized Microsoft Excel and Oracle software to manage invoices and payments.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Generated monthly accounts receivable reports to submit developments for management review.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Entered figures using 10-key calculator to compute data quickly.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Developed and maintained positive relationships with clients to maximize collections.
• Monitored accounts to verify compliance with payment terms and schedules.

• Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
• Conferred with clients to explore solutions to identified billing errors and enacted prompt resolutions.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Processed and verified invoices to secure accuracy of billing information.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.

• Monitored customer accounts for payment delinquency and initiated collection efforts.
• Processed payments and applied to customer balances.
• Researched accounts and completed due diligence to resolve collection problems.
• Listened to customers and negotiated solutions that met creditor and debtor needs.
• Maintained accurate records of customer accounts, payments and payment plans.
• Investigated customer credit references and approved credit lines.
• Established relationships with customers to encourage payment of delinquent accounts.
• Generated and distributed monthly customer statements.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.

• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
• Assisted clients with flight changes and cancellations to minimize travel disruptions.
• Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
• Worked closely with top executives and assistants to meet compliance with strict business schedules.
• Generated travel-related reports for clients to facilitate decision-making.

• Reached out to vendors and customers to verify information and follow up on client issues.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Maintained good working relationships with vendors and resolved disputes.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Assisted manager in conducting internal audits to analyze findings.
• Prepared month-end closing entries for detailed reporting and recordkeeping.
• Prepared vendor invoices and processed incoming payments.