Jaylen Jefferson
Parkville,MD
Summary
Versatile professional with a proven track record in curriculum development and team leadership, demonstrated at St. Mark School and beyond. Excelled in enhancing operational efficiency and customer satisfaction, leveraging skills in time management and relationship building. Achieved significant improvements in learner engagement and team productivity, without specifying numerical percentages.
Overview
5
5
years of professional experience
Work History
Educator
St. Mark School
09.2021 - Current
- Developed and implemented engaging lesson plans to keep learner attention.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Educated on health and wellness education to help students develop holistic understanding and incorporate in everyday life.
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
Operation Supervisor
Stratosphere Social
02.2020 - 11.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Explained menu items and suggested appropriate options for food allergy concerns.
Delivery Driver
Amazon
06.2024 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Team Sports Associate
DICK's Sporting Goods
06.2019 - 09.2019
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced brand visibility, orchestrating participation in industry events and conferences.
Education
Associate of Science - Business Management
The Community College of Baltimore County
Catonsville, MD05-2027
Skills
- Practical learning
- Group and individual instruction
- Relationship building
- Curriculum development
- Motivational techniques
- Safety awareness
- Youth sports coach
- Decision-making
- Time management
- Team leadership
- Customer service
Timeline
Delivery Driver
Amazon
06.2024 - 09.2024
Educator
St. Mark School
09.2021 - Current
Operation Supervisor
Stratosphere Social
02.2020 - 11.2024
Team Sports Associate
DICK's Sporting Goods
06.2019 - 09.2019
Associate of Science - Business Management
The Community College of Baltimore County
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