JaToya Lewis
Indianapolis,IN
Summary
Driven by a strong financial focus, strategic and result driven manager, adept at optimizing resources and driving operational efficiency. Proven success in budget oversight, implementing financial strategies. Skilled in addressing complex challenges in production, material control, and labor management. Known for fostering a culture of continuous improvement, safety, and quality, delivering measurable results in team performance and financial outcomes. Eager to contribute extensive managerial experience and financial acumen to enhance organizational success and profitability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Supervisor
Varsity Brands
2021.11 - Current
- Proactively collaborated with warehouse, inventory control, and finance teams to address production problems, material deficits, and financing challenges
- Coordinated with maintenance for equipment-related issues, ensuring prompt communication and scheduling regular maintenance to prevent disruptions
- Implemented changes to identify and quickly resolve root cause issues, addressing labor and planning challenges to streamline production levels
- Provided performance coaching to the team, focusing on effective communication and motivation to drive improved productivity
- Utilized Oracle, Power BI, and SAP systems for daily operations, leveraging their functionalities to enhance production efficiency
- Engaged in regular communication, both through emails and face-to-face interactions, with support departments to ensure seamless collaboration and address operational needs
- Led GEMBA walks for the department, informing leaders of issues and explaining key performance indicator (KPI) metrics to drive continuous improvement
- Collaborated closely with the safety team and served as a member of the emergency response team, ensuring team members followed safety policies and maintaining a safe working environment
- Created machine Standard Operating Procedures (SOPs) to standardize work processes, contributing to operational efficiency
- Utilized budget for improvements in inventory and visual management.
Insurance Sales Agent
American Income Life
2021.03 - 2021.11
- Quoted and calculated premium rates for policies, using rate book, EAPP and calculator
- Sought out new clients and developed client relationships through networking, direct referrals and lead databases
- Conducted annual reviews of existing policies to update information
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
- Handled 200 plus inbound/ outbound calls per week.
Customer Service Representative
Geico
2018.04 - 2021.03
- Processed changes to policies, including adding/deleting vehicles, handling address changes, and managing driver information
- Conducted billing reviews with policyholders to address inquiries and ensure financial clarity
- Recommended insurance products to customers, providing detailed explanations
- Managed a high volume of customer calls, averaging 60 calls per day, with a focus on minimizing wait times
- Assisted claims agents and collaborated with the fraud department to contribute to efficient claims processing and fraud prevention.
Subaru Production Supervisor
TOA USA
2016.10 - 2018.01
- Managed a team of 80 associates, including 6 team leaders, ensuring efficient operations and providing leadership to achieve departmental goals
- Successfully led a Kaizen project focused on observing inefficiencies and implementing visual management techniques, overcoming challenges of buy-in from associates and managers
- Achievement: Increased departmental efficiency to 95%, with specific lines experiencing up to 10% efficiency improvements
- Reduced scrap by 3-5% on seven lines, leading to significant cost savings
- Generated detailed reports on scrap and production costs, utilizing data analysis to identify areas for cost reduction and process optimization
- Achievement: Reduced labor costs by flexing labor to other lines and minimizing overtime
- Maintained departmental efficiency at a consistent 92%, implementing strategies to address specific lines and holding operators and leads accountable
- Managed promotions, demotions, and overall staffing, coaching three associates into team lead roles and one into a supervisor role
- Conducted comprehensive training sessions for direct labor employees, including forklift operators, enhancing skills in assembly and manufacturing processes
- Presented regular updates and insights to senior management through detailed reports and presentations, demonstrating the impact of operational improvements on overall efficiency and cost savings
- Demonstrated flexibility by working night, weekend, and holiday shifts to address operational needs.
Subaru Production Team Lead
TOA USA
2015.03 - 2016.10
- Supervised 13 production lines and led a team of 17 associates, overseeing daily operations
- Utilized mechanical knowledge to maintain production lines at a high efficiency rate of 92%, minimizing downtime and maximizing output
- Monitored and evaluated team performance, identifying opportunities for improvement and implementing targeted strategies for enhanced efficiency.
Subaru Production Line Associate
Toa Usa
2014.06 - 2015.03
- Produced frame pieces for Subaru vehicles, contributing to the overall manufacturing process
- Ran multiple production lines at an efficiency rate of 90% or higher, ensuring timely and high-quality output
- Conducted detailed inspections, identifying and addressing minor scratches and imperfections to enhance product quality
- Collaborated with the quality assurance team by inspecting items and promptly removing defective parts, ensuring compliance with quality standards.
Education
Bachelor of Science - Wealth Management
Purdue University
West Lafayette, IN05.2026
Associates of Science - Business Administration
Purdue University
West Lafayette, IN05.2024
High School Diploma -
Decatur Central High School
Indianapolis, IN01.2014
Skills
- Communication
- Account management
- Budgeting
- Forecasting
- Problem Solving
- Critical Thinking
- Emotional Intelligence
- Microsoft Office
- Project Management
- Account Management
- 55 WPM Typing Speed
- Process Improvement
- Production Planning
- Crisis Management
- Cross-functional Collaboration
Accomplishments
Utility Player of the Year Nominee, 2023
Chancellor's List- 2 times
Dean's List- 1 time
Certification
- First aid and CPR certified, 2023
- Former Licensed Life and Health Producer - Ohio
- Former Licensed Life and Health Producer - Indiana
- Former Licensed Life and Health Producer - Tennessee
Timeline
Production Supervisor
Varsity Brands
2021.11 - Current
Insurance Sales Agent
American Income Life
2021.03 - 2021.11
Customer Service Representative
Geico
2018.04 - 2021.03
Subaru Production Supervisor
TOA USA
2016.10 - 2018.01
Subaru Production Team Lead
TOA USA
2015.03 - 2016.10
Subaru Production Line Associate
Toa Usa
2014.06 - 2015.03
Bachelor of Science - Wealth Management
Purdue University
Associates of Science - Business Administration
Purdue University
High School Diploma -
Decatur Central High School
- First aid and CPR certified, 2023
- Former Licensed Life and Health Producer - Ohio
- Former Licensed Life and Health Producer - Indiana
- Former Licensed Life and Health Producer - Tennessee
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