Proven track record in enhancing customer experiences and sales at Sephora and Target, adept in client relationship building and product knowledge. Skilled in team collaboration and upselling strategies, consistently exceeding sales targets. Expert in creating engaging environments, ensuring high levels of customer satisfaction and loyalty.
Hi, I’m
Jayli James
Kennesaw,GA
Summary
Overview
6
years of professional experience
Work History
Sephora
Beauty Advisor
11.2023 - Current
Job overview
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Participated in ongoing training sessions to continuously improve skills and stay informed about latest innovations in the beauty industry.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Live Nation
Event Staff
03.2023 - Current
Job overview
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
- Upheld high standards of professionalism while representing various organizations at diverse events across multiple venues.
- Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
Target
Style Consultant
11.2018 - 05.2022
Job overview
- As a knowledgeable and dedicated owner of Kids/lnfants, I monitored and replenished display inventory and restructured according to available stock while accurately signed.
- Gained the responsibility to unpack, set up, and replenish the visual merchandising throughout the store for the Winter gifting season.
- Trained new Target team members in multiple departments: Style, Fulfillment and Electronics.
- Completed Radio Frequency ID (RFID) scans in select areas and system audit functions to ensure inventory accuracy.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
Education
Georgia Highlands CollegeRome, GA
Associate of Arts from Graphic Design
12.2024
University Overview
- Art Club Secretary 2024 -
Georgia Highlands CollegeRome, GA
Associate of Arts from Film Studies
05.2023
University Overview
- Dean's List Spring 2022
North Cobb High SchoolKennesaw, GA
High School Diploma
05.2017
University Overview
- Awarded Silver for SkillsUSA 2017 State Competition, Marketing
- SkillsUSA Member
- Extracurricular Activities:
Marching Band Color Guard 2016-2017
- Japanese Club Secretary and President
Skills
- Visual Merchandising
- Graphic Design
- Trend Awareness
- Organization and Multitasking
- Team Collaboration
- Upselling strategies
- Sales expertise
- Client Relationship Building
- Products knowledge
- Guest Relations
- Crowd control techniques
- Security Monitoring
Timeline
Beauty Advisor
Sephora
11.2023 - Current
Event Staff
Live Nation
03.2023 - Current
Style Consultant
Target
11.2018 - 05.2022
Georgia Highlands College
Associate of Arts from Graphic Design
Georgia Highlands College
Associate of Arts from Film Studies
North Cobb High School
High School Diploma