Jayli Smith
North Hollywood,CA
Summary
Dynamic and detail-oriented professional with experience at Tremaine Dance Conventions, excelling in registration management and customer service. Proven ability to resolve conflicts and enhance attendee satisfaction through effective problem-solving and teamwork. Committed to fostering inclusive environments and continuously improving operational efficiency in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Dance Convention Assistant
Tremaine Dance Conventions & Competitions
09.2019 - Current
- Coordinated logistics for conventions, ensuring seamless execution of events.
- Managed registration processes, providing exceptional attendee support and resolving inquiries efficiently.
- Maintained clean and organized event areas, contributing to a pleasant atmosphere for all participants.
- Supported accessibility accommodations for guests with disabilities or special needs, ensuring an inclusive environment for all participants.
- Participated in staff training sessions, continuously improving skills necessary for optimal performance in the Convention Assistant role.
- Resolved conflicts among attendees professionally, working towards mutually agreeable solutions when disputes arose.
- Provided timely and relevant information to attendees, directing them to appropriate resources or event locations as needed.
- Oversaw on-site operations during events, troubleshooting issues to maintain a smooth experience for attendees.
Dance Instructor/Choreographer
Chrissy's Dance Academy
08.2023 - 09.2025
- Developed foundational dance techniques for beginner students in various styles.
- Assisted in creating engaging lesson plans tailored to students' skill levels.
- Provided constructive feedback to students, fostering improvement and confidence.
- Maintained a positive classroom environment encouraging creativity and collaboration.
- Kept up-to-date with current dance trends and instructional techniques for continuous improvement.
- Planned routines for recitals and performances.
- Participated in team meetings to discuss curriculum improvements and student progress.
Front Office Assistant (Part-Time)
Chrissy's Dance Academy
08.2023 - 09.2025
- Managed front desk operations, ensuring efficient scheduling and communication with clients.
- Coordinated appointment bookings, optimizing calendar management for multiple staff members.
- Developed and maintained filing systems, enhancing document retrieval and organization.
- Assisted in client inquiries, providing prompt and accurate information to enhance satisfaction.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
Texas Connections Academy
Houston, TX06-2025
Skills
- Event registration coordination
- Teamwork and collaboration
- Client support
- Thoroughness in reviewing work
- Innovative adaptability
- Critical thinking skills
- Trustworthy execution
- Effective organizational skills
- Strategic team engagement
Timeline
Dance Instructor/Choreographer
Chrissy's Dance Academy
08.2023 - 09.2025
Front Office Assistant (Part-Time)
Chrissy's Dance Academy
08.2023 - 09.2025
Dance Convention Assistant
Tremaine Dance Conventions & Competitions
09.2019 - Current
High School Diploma -
Texas Connections Academy