Jaylin Perez
Elmhurst,NY
Summary
Dynamic and detail-oriented Receptionist with a proven track record at Animal Clinic of Queens, showcasing exceptional organization skills and customer/client relations. Excelled in enhancing office operations and client satisfaction through effective communication and office administration. Demonstrated expertise in data entry and problem resolution, significantly improving workflow and confidentiality management.
Overview
2
2
years of professional experience
Work History
Receptionist
Animal Clinic of Queens
02.2022 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Improved workflow by introducing more efficient document handling and organization practices.
Education
GED -
Bushwick Leaders
Brooklyn, NY01-2025
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Greeting and Seating Clients
- Office Administration
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Receptionist
Animal Clinic of Queens
02.2022 - 05.2024
GED -
Bushwick Leaders
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