Jaylin Arias

At Pret A Manger, I trained new employees and delegated daily tasks and responsibilities. Another daily responsibility was to oversee cash handling procedures, ensuring accuracy and proper documentation at all times. Daily, I was expected to provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere.

Starbucks was customer focused, faced fast-paced environment where I trained new team members with positive reinforcement and respectful, encouraging coaching. Every morning, I increased employee retention by fostering a positive, supportive work atmosphere. At Starbucks, it prioritized customer connections and created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

As an apprentice in Chipotle, I collaborated with senior management to develop new projects and initiatives for business expansion. I was in charge of developing training programs for new employees, facilitating their integration into the company culture and expectations. I also assisted in the recruitment process, interviewing candidates and making hiring recommendations based on qualifications and fit.

At the dentistry office, I maintained organized and clean front office area to create professional and welcoming environment for visitors and employees. I scheduled, coordinated and confirmed appointments and meetings. I delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk. This was my part-time second job while I worked at Chipotle.

At the Mariott Hotel , I provided excellent guest service, addressing concerns or questions professionally and promptly, and increased player loyalty by developing personalized relationships. As a front desk clerk, I collaborated with team members to handle guest requirements from check-in through check-out. I confirmed relevant guest information and payment methods to prevent fraud and handled financial transactions accurately, ensuring proper billing and payment processing.