Hi, I’m
Jaylin Dunham
Customer Service Associate
Sparks,Nevada
Overview
2
years of professional experience
1
Certification
4
years of post-secondary education
Work History
Czyz’s ApplianceReno, NV
Installation Technician
09.2021 - 02.2022
Job overview
- Greet customers and welcome them with an amazing smile
- Answer phones and help customers with any appliance questions or concerns
- Learn and master basic installs.
- Explained upgrades to customers, resulting in [Number]% signups for additional services.
- Completed timely project management within budget constraints on multi-faceted problems for executive leadership, while fostering meaningful relationships with contractors.
TeslaFremont
Production Associate
05.2020 - 05.2021
Job overview
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Prepared materials for assembly work to keep workflows running smoothly.
- Inspected and adjusted work performed to meet expectations.
- Tracked production statuses, coordinated workflow and reported and coordinated schedules.
WalmartMagee, MS
Associate
07.2019 - 02.2020
Job overview
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Lowe’sStockton, CA
Front End Loader,Cashier
01.2019 - 06.2019
Job overview
- Maintain the safety and well-being of the customer
- Load Heavy Purchases safely to the customers vehicle
- Assist on registers by ringing up waiting customers
Education
Bear Creek HighschoolStockton, CA
High School Diploma
08.2015 - 05.2019
University Overview
- Honor Roll
- 3.5 GPA
Certification
CPR certification
Forklift Certification
First Aid Training
Curigator
Customer Service
Skills
- Repair Services
- Assembly and Installation
- Issue Resolution
- Time Management
- Scheduling and Coordinating
- CPR Proficiency
- Understanding Customer Needs
Summary
- Seasoned Customer Associate with 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Timeline
Installation Technician
Czyz’s Appliance
09.2021 - 02.2022
Production Associate
Tesla
05.2020 - 05.2021
Associate
Walmart
07.2019 - 02.2020
Front End Loader,Cashier
Lowe’s
01.2019 - 06.2019
Bear Creek Highschool
High School Diploma
08.2015 - 05.2019
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