Jaylin Hardaway
Homewood,IL
Summary
Results-driven Fulfillment Expert with a strong focus on packing expertise, safety compliance, and customer service. Proven ability to enhance operational efficiency while ensuring exceptional order accuracy and timely shipping.
Overview
2
2
years of professional experience
Work History
Fulfillment Expert
Target Corporation
Homewood, IL
12.2023 - Current
- Trained new team members on operational procedures and safety protocols to enhance efficiency.
- Coordinated with cross-functional teams to streamline supply chain processes and reduce delays.
- Developed best practices for product handling and packaging, ensuring quality control throughout the process.
- Collaborated with supervisors to identify areas for process improvements, enhancing overall productivity.
- Assisted in managing daily operations by maintaining effective communication within the team and management.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
- Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in operations.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Interacted with guests in friendly and knowledgeable way.
- Picked and packed order items.
- Greeted customers and directed to requested products.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Stocked designated items on shelves, end caps and displays.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Prepared and checked outbound shipments for accuracy.
- Managed timely and effective replacement of damaged or missing products.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Pre-assembled containers to be easily selected by packing associates.
- Greeted store customers and discussed needs.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept back room areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Assisted, as well as, signed up for extra shifts to help in other departments when there was a need.
- Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in back room operations.
Education
High School Diploma -
Homewood Flossmoor High School
Flossmoor, IL05-2022
Skills
- Packing expertise
- Logistics planning
- Shipping coordination
- Inventory control
- Time management
- Product packaging
- Order picking
- Team collaboration
- Workload prioritization
- Safety compliance
- Hand-eye coordination
- Space utilization
- Product Inspections
- Order verification
- Barcode scanning
- Box building and packing
- Order ticket reading
- Item selection
- Pallet jack usage
- Workplace organization
- Work order processing
- Quick learner
- Customer service
- Attention to detail
- Decision-making
- Order filling
- Order fulfillment
- Organization and categorization
- Exceptional time management skills
- Motivated team player
- Dependable and reliable
- Excellent communication
- Mentoring and training
- Critical thinking
- Cash register operations
- Product displays
- Product picking
- Customer relationships
- Teamwork and collaboration
Timeline
Fulfillment Expert
Target Corporation
12.2023 - Current
High School Diploma -
Homewood Flossmoor High School