Jaylin Koenig
BEDFORD,TX
Summary
Highly skilled and enthusiastic professional with more than 4 years of experience optimizing operations in patient-centric medical offices. Mastered processes and created SOPs for testing, budgeting, supply management and patient services. Developed and led a highly productive, efficient team, preforming elite, high-volume medical practices by providing exceptional customer service in a concierge setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Staff Management
Gladden Longevity
02.2020 - Current
- Led discussions as voice of medical team in meetings with management, providers, ownership and stakeholders.
- Created and implemented all training processes for fitness testing, lab testing and procedures.
- Developed strong client relationships through personalized care and concierge services.
- Consulted with medical staff and ancillary department to eliminate barriers to enhance delivery of care.
- Conducted performance management evaluations for team members and assisted in determining future staffing needs.
- Maintained staff by recruiting, selecting, orienting and training team members.
- Minimized discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment, care, and best practices.
- Directed cost management, utilization management, quality assurance and medical protocol development.
- Performed all lab collections/processing, physical testing, and procedures on patients.
- Maintained medical office OSHA compliance by preforming routine audits and staff training.
- Inserted peripheral IVs and administered vitamin and non-medical IV fluids.
ER Technician
Medical City Fort Worth
10.2016 - 02.2020
- Assessed patients and prepared for tests and procedures.
- Proactively provided efficient technical support to optimize patient care at the direction of physicians and nurses.
- Quickly responded to codes and cardiac monitor alarms.
- Obtained and documented vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Adhered to all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Performed resuscitation, CPR, and emergency airway procedures.
- Inserted peripheral IVs and administered non-medication IV fluids.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ02.2027
General Studies
Tarrant County College District
Fort Worth, TXEMT-B - Emergency Medical Technology
Tarrant County College District
Fort Worth, TX07.2016
Skills
- HIPAA Compliance
- Training and Mentorship
- Sterilization Techniques
- Motivational Interviewing
- Medical Equipment Operation
- Diagnostic Testing
- Vital Signs Monitoring
- OSHA Compliance
- Records Management
- MS Office, MS Outlook
- Phone and Email Etiquette
- Attention to Detail
- Multitasking and Organization
- Physician Assistance
- Appointment Scheduling
- Workload Management
- Payment Collection and Processing
- MD-HQ and various EMR Software
- Biohazard Waste Disposal
- Office Administration
- Medical Procedures
- Specimen Collection
- Team Leadership
Certification
- BLS Certified
- OSHA Compliance Officer
- Hologic Certification - DEXA Scanning
- Brain Frequency Training Certification
- Styku Coach Certification
- MET Test Certification
Timeline
Medical Staff Management
Gladden Longevity
02.2020 - Current
ER Technician
Medical City Fort Worth
10.2016 - 02.2020
Bachelor of Science - Business
University of Phoenix
General Studies
Tarrant County College District
EMT-B - Emergency Medical Technology
Tarrant County College District
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