Jaylin Roberson
Fort Worth,TX
Summary
Dynamic and results-oriented professional with extensive experience in customer service, order selection and fulfillment, inventory management, and logistics. Proven track record of consistently meeting quotas while ensuring accuracy, quality, and efficiency. Highly skilled in ERP systems and Microsoft Office, with a strong focus on delivering exceptional customer service and fostering effective teamwork. Adept at optimizing operational processes in fast-paced environments. Committed to delivering high-quality performance while maintaining a collaborative and proactive approach to problem-solving.
Overview
4
4
years of professional experience
Work History
Order Selector
Mouser Electronics Inc.
05.2021 - 08.2024
- Collaborated with coordinators to receive and prepare orders, meeting both daily and hourly quotas.
- Managed incoming raw materials, verifying their quantity and quality against purchase orders.
- Stored raw materials properly within the warehouse and maintained accurate inventory records.
- Packaged items securely to prevent damage during transit and coordinated with shipping carriers for timely deliveries.
- Monitored incoming shipments, inspected for damage or discrepancies, and documented receiving activities.
- Implemented inventory management systems to track stock levels and movement, ensuring regular stock counts and audits to reconcile records.
Interviewer
Promark Research
07.2020 - 04.2021
- Conducted surveys in a professional home-office environment, adhering to daily work quotas and supervisor instructions.
- Dialed and completed a set number of surveys per hour, ensuring accuracy and quality in responses.
- Processed over 100 surveys per hour, managing data entry and maintaining compliance with all company guidelines.
- Collaborated with team members and supervisors to resolve complex issues and ensure efficient workflow.
- Managed time effectively to ensure calls were made and follow-ups were conducted within required timeframes.
Education
High School Diploma -
O.D. Wyatt
Fort Worth, TX05-2021
Skills
- Proficient in Microsoft Excel, Office, and Word
- Extensive Call Center Experience
- Experienced in ERP Systems
- Skilled in operating Electric Pallet Jack
- Strong Customer Service Background
- Familiar with iOS and Mac OS platforms
- Proficient in LA (logistics and administration)
- Warehouse Experience: Order Picking, Heavy Lifting, Packaging, Manufacturing, Order Fulfillment
- Proficient in RF Scanners
Timeline
Order Selector
Mouser Electronics Inc.
05.2021 - 08.2024
Interviewer
Promark Research
07.2020 - 04.2021
High School Diploma -
O.D. Wyatt
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