Jaylin Smith
Norfolk,VA
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
Work History
Crew Member
Qdoba
Norfolk, Va
11.2024 - Current
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Adhered to health department regulations regarding food handling procedures.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups, and bags.
- Upheld high standards of productivity and quality in operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Crew Member
Jersey mikes
Norfolk, VA
04.2024 - 09.2024
- Resolved customer complaints in a professional manner.
- Checked expiration dates on all products before serving them to customers.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained an organized work area to ensure efficient operations.
Education
Some of High School ( Not Finished Yet) - N/A
Lake Taylor High School
Norfolk, VA05-2026
Skills
- Cooking
- Team contributions
- Point-of-sale transactions
- Hospitality service expertise
- Customer engagement
- Visual communication
- Task prioritization
- Diversity awareness
- Time management
- Sanitizing
- Teamwork and collaboration
- Safety awareness
- Interactive communication skills
- Food preparation
- Willingness to learn
- Taking orders
- Assertiveness
- Reliability and punctuality
- Drive-thru operations
- Customer service
- Multitasking and organization
- Safe food handling
Timeline
Crew Member
Qdoba
11.2024 - Current
Crew Member
Jersey mikes
04.2024 - 09.2024
Some of High School ( Not Finished Yet) - N/A
Lake Taylor High School