Capable Logistics Coordinator knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Developing and communicating shipment schedules
Efficiently performs assigned processes to meet the required daily logistics goals
Persistence in keeping up with customers and carriers on a daily basis
Booking available loads from our customers; booking available loads on carriers & tracking the loads that are booked until the order has been unloaded at its final destination
Ability to conduct detailed procedures in a time constrained environment
Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations
Displayed strong telephone etiquette, effectively handling difficult calls.
Resolved customer complaints related to transportation services in a timely manner
Calculating driving hours and shipping times daily