Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaylin Soto

Lexington,KY

Summary

Capable Logistics Coordinator knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.

Overview

4
4
years of professional experience

Work History

Logistics Coordinator

Total Quality Logistics Inc.
Lexington, KY
01.2021 - 01.2024

Developing and communicating shipment schedules

Efficiently performs assigned processes to meet the required daily logistics goals

Persistence in keeping up with customers and carriers on a daily basis

Booking available loads from our customers; booking available loads on carriers & tracking the loads that are booked until the order has been unloaded at its final destination

Ability to conduct detailed procedures in a time constrained environment

Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges

Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations

Displayed strong telephone etiquette, effectively handling difficult calls.

Resolved customer complaints related to transportation services in a timely manner

Calculating driving hours and shipping times daily

Service Valet

Paul Miller Ford
Lexington, KY
06.2020 - 01.2021
  • Greeted customers and took car keys to park vehicles in available spots.
  • Returned guests' vehicles while following safe driving practices and obeying traffic laws.
  • Displayed a positive attitude during interactions with customers and colleagues.
  • Ensured that the valet area was clean and free of debris at all times.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Provided detailed instructions on how to operate a vehicle's features.
  • Inspected vehicles for damages prior to parking or retrieving them.

Education

Scott County High School
Georgetown, KY
05-2020

Skills

  • Contract Negotiation
  • Problem-Solving
  • Driver Scheduling
  • Transportation Management
  • Shipping Procedures
  • Customer Service

References

References available upon request.

Timeline

Logistics Coordinator

Total Quality Logistics Inc.
01.2021 - 01.2024

Service Valet

Paul Miller Ford
06.2020 - 01.2021

Scott County High School
Jaylin Soto