JAYLINE ALICE TORRES

• Checked patient insurance, demographic, and health history to keep information current.
• Maintained current and accurate medical records for patients.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.

Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone call from morning to noon, answered phone calls and messages for the whole office. Medical facility, scheduling appointments, and handling patient inquiries.

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.

• Restocked supplies at work stations to help team members meet demands.
• Cleaned aisles, removed trash, and baled cardboard to assist with housekeeping requirements.
• Selected, packed, and shipped customer orders and kept up with daily demands and schedules.
• Communicated regularly with external and internal customers to understand and meet their needs.
• Made and served specialty coffee and tea beverages.
• Sold coffee, tea blends, and brewing equipment, highlighting differences between items and educating customers about brewing methods.

• Operated grills, deep-fat fryers, and griddles to cook large volumes of menu items.
• Greeted customers to take food orders and provide information about menus.
• Washed pots, pans, dishes, utensils, and other cooking equipment to eliminate bacteria.
• Operated cash register to receive payment from customers in cash or credit card form.
• Engaged each guest warmly and with friendly demeanor to build an immediate positive relationship.