Jaylon Hawkins
El Paso
Summary
Power Generation Specialist with strong expertise in maintaining power systems and ensuring operational readiness. Skilled in diagnostics and inspections, contributing to enhanced safety compliance and reliability. Proven ability to foster teamwork and improve customer satisfaction through effective communication and problem resolution.
Overview
9
9
years of professional experience
Work History
Power Generation Specialist
United States Armed Forces
Fort Bliss
09.2022 - 05.2025
- Executed maintenance on power generation systems, ensuring operational readiness and contributing to mission success.
- Conducted thorough inspections and diagnostics, preventing potential failures and maintaining high standards of reliability.
- Collaborated with team members to enhance maintenance protocols, fostering a culture of safety and operational excellence within the unit.
- Executed repairs on power generation systems, maintaining operational readiness and supporting mission success.
- Supervised lower enlisted personnel, strengthening teamwork and unit cohesion.
- Performed thorough assessments of operational protocols, optimizing procedures and enhancing mission success rates.
- Maintained accurate records and reports, ensuring compliance with military standards and facilitating effective decision-making.
Customer Service Representative
Marcus Theatre
O'Fallon
11.2016 - 09.2021
- Guided customers through product selection, ordering, billing, returns, exchanges, and technical support to ensure satisfaction.
- Resolved customer issues with knowledgeable and friendly service, contributing to high levels of customer satisfaction.
- Delivered exceptional customer service as a Concession/Usher, improving guest experiences and creating a welcoming atmosphere.
Education
Ordnance Diploma -
Ordnance School
VA03-2023
High School Diploma -
Belleville West Township High School
Belleville, IL05-2020
Skills
- Generator Maintenance
- Electrical Troubleshooting
- Safety Compliance
- Data Analysis
- Problem Solving
- Critical Thinking
- Team Leadership
- Team collaboration
- Time management
- Excellent communication
Accomplishments
- National Service Defense Medal
- Certificate of Achievement
- Army Service Medal
Additional Information
Executed maintenance on power generation systems, ensuring operational readiness and contributing to mission success., Conducted thorough inspections and diagnostics, preventing potential failures and maintaining high standards of reliability., Collaborated with team members to enhance maintenance protocols, fostering a culture of safety and operational excellence within the unit., Executed repairs on power generation systems, ensuring 100% operational readiness and directly contributing to mission success., Responsible for managing lower enlisted personnel, fostering teamwork and enhancing unit cohesion, which contributed to improved operational effectiveness., Ensured thorough assessments of operational protocols, leading to optimized procedures and 100% increased mission success rates., Maintained accurate records and reports, ensuring compliance with military standards and facilitating effective decision-making., Provided exceptional customer service as a Concession/Usher, enhancing guest experiences and fostering a welcoming atmosphere., Streamlined concession operations, reducing wait times and enhancing customer satisfaction during peak hours., Executed accurate cash handling and inventory management, ensuring financial integrity and reducing discrepancies.
References
References available upon request.
Ethnicity
Black/African-American
Timeline
Power Generation Specialist
United States Armed Forces
09.2022 - 05.2025
Customer Service Representative
Marcus Theatre
11.2016 - 09.2021
Ordnance Diploma -
Ordnance School
High School Diploma -
Belleville West Township High School