Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaylon Jordan

Little Elm,Texas

Summary

Creative candidate well-versed in preparing meals in a high-volume restaurant environment. Skilled in preparing traditional and international dishes while adhering to food safety regulations. Proven ability to deliver excellent customer service and ensure efficient operations. Hardworking individual skilled in preparing meals for large groups of people. Knowledge of food safety and sanitation standards, with an eye for detail and the ability to work under pressure. A team player with excellent customer service skills, capable of effectively communicating with team members and customers.

Bringing positive attitude and strong teamwork skills to kitchen environment. Knowledge of food safety and sanitation practices combined with ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to high-quality dining experience.

Transitioning from fast-paced kitchen environment where skills in time management and multitasking were developed. Proven ability to work under pressure and maintain high standards of food quality and presentation. Looking to apply these skills in new, dynamic role that values dedication and efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cook

Bojangles
09.2023 - 12.2023
  • - Prepping Frozen Chicken
  • - Breading Thawed Chicken
  • - Frying
  • - Washing utensils and dishes
  • - Prepping meals for the following morning
  • - Sanitizing the workspace
  • - Follow food safety procedures
  • - Keeping the kitchen clean & Organized
  • - Constant Communication
  • - Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
  • - Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
  • - Cooked food according to recipes set by establishment.
  • - Washed and sanitized hands throughout shift, promoting food safety and health requirements.
  • - Assisted with food prep tasks, maximizing downtime during off-peak periods.
  • - Demonstrated ability to work quickly and accurately in high-pressure environments
  • - Followed recipes set by establishment to meet nutritional requirements.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cashier

Chicken Salad Chick
03.2023 - 07.2023
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Helped restock shelves when necessary to maintain an organized display area.
  • Developed strong customer service skills by providing efficient and accurate service.
  • Accurately processed customer payments using cash, credit cards, and checks.
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment.
  • Provided efficient and courteous service to customers.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Counted and balanced cash drawer at the beginning and end of each shift.
  • Utilized problem solving skills to effectively handle difficult situations.
  • Assisted with training and mentoring new team members.
  • Greeted and informed customers of products, fostering positive store experiences.
  • Assisted customers with locating items throughout the store when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated the POS system efficiently to ensure accurate transactions.
  • Resolved and de-escalated issues to address customer concerns.
  • Kept up-to-date on new products, services, promotions, and pricing structures.
  • Followed safety standards for handling hazardous materials such as chemicals or cleaning products.
  • Setting up/Wiping down Tables
  • Refilling/Cleaning Tea urns & Lemonades
  • Sweeping
  • Mopping
  • Vacuuming
  • Making the restaurant Presentable
  • Refilling Napkin Dispensers
  • Washing Front of house Equipment/Dishes
  • Bringing meals out to guests
  • Taking empty trays from guests
  • Checking on quests when necessary
  • Always staying in a positive mindset and mood.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Master of Science - Psychology

Prairie View A&M University
Prairie View, TX
05-2028

Skills

  • Food Spoilage Prevention
  • Food Preparation and Safety
  • Order Delivery Practices
  • New Hire Training
  • Safe Food Handling Procedures
  • Menu Planning
  • Proper Food Temperatures
  • Reading Comprehension
  • Station Preparation
  • Proper Food Storage
  • Timely Food Delivery
  • Critical Thinking
  • Performance Improvement
  • Guest Satisfaction
  • Billing and Payment Processing
  • Food Handlers Certification
  • Customer service
  • Cooking
  • Multitasking and organization
  • Sanitation

Certification

Texas Food Handler

Timeline

Cook

Bojangles
09.2023 - 12.2023

Cashier

Chicken Salad Chick
03.2023 - 07.2023

Master of Science - Psychology

Prairie View A&M University

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