Jaylon MCGREGOR
Elmont,NY
Summary
Detail-oriented Central Station Operator skilled in incident reporting and safety procedures. Proven ability to manage daily operations while ensuring effective communication and customer assistance.
Overview
4
4
years of professional experience
Work History
Central Station Operator
AFA PROTECTIVE
Syosset, NY
08.2022 - Current
- Monitored alarm systems to ensure prompt response to security breaches and emergencies.
- Operated communication systems to relay information effectively among team members and emergency services.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Evaluated staff performance regularly to identify areas for improvement, resulting in continuous growth and development of team members.
- Coordinated with law enforcement and emergency responders during incidents, enhancing overall safety protocols.
- Oversaw daily operations and staff management, ensuring adherence to safety protocols.
Education
High School Diploma -
Elmont Memorial High School
Elmont, NY06-2019
Skills
- Safety procedures
- Supervisory skills
- Customer assistance
- Effective communication
- MS office
- Incident reporting
- Professional communication
Timeline
Central Station Operator
AFA PROTECTIVE
08.2022 - Current
High School Diploma -
Elmont Memorial High School