Summary
Overview
Work History
Skills
References
Timeline
Generic

Jaylon Tep-Ozuna

White Bear Lake,MN

Summary

Reliable individual experienced in restaurant management and customer service. Proven track record of success in leading and motivating teams, enforcing policies and procedures, and delivering exceptional customer service. Expert in inventory management, staff training, and problem solving. Highly organized with excellent communication skills and a passion for creating an enjoyable customer experience.

Overview

2
2
years of professional experience

Work History

Shift Manager

Taco johns
White Bear Lake
08.2022 - 09.2023
  • I worked doing things such as cashiering, managing roles, cleaning, customer service, delegating task, counting the cash drawer, and opening the store
  • Trained and supervised new staff members
  • Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
  • Addressed customer complaints and resolved conflicts
  • Ensured compliance with food safety regulations and quality standards
  • Resolved conflicts between employees or customers in a professional manner
  • Established and maintained positive and professional employee relationships.

Crew Member

Taco johns
White Bear Lake
07.2021 - 08.2022
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Cross-trained in multiple positions within the store as needed.

Skills

  • Cashiering
  • Customer service
  • Cleaning
  • Managing
  • Train Employees
  • Cash Handling
  • Accurate Money Handling

References

References available upon request

Timeline

Shift Manager

Taco johns
08.2022 - 09.2023

Crew Member

Taco johns
07.2021 - 08.2022

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