Summary
Overview
Work History
Education
Skills
Certification
Personal Qualities
Languages
Timeline
Generic

JAYLON WILCOX

Orlando,FL

Summary

Detail-oriented IT technician in training with a foundation in electronics and engineering. Proven ability to solve problems efficiently and adapt to fast-paced environments. Committed to applying technical skills and a strong work ethic in entry-level IT roles. Recognized for high-quality work and effective communication, contributing to organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
Orlando, FL
07.2022 - Current
  • Ensured high efficiency during peak hours, delivering quality service and maintaining cleanliness.
  • Trained new crew members on operational procedures and service standards to enhance performance.
  • Troubleshot and resolved minor equipment issues promptly during shifts.
  • Monitored crew performance in the field, offering feedback and guidance for improvement.
  • Provided one-on-one coaching to employees, fostering skill development and compliance.
  • Demonstrated leadership by training staff, promoting reliability within the team.
  • Ensured adherence to safety regulations during daily operations and crew activities.

Demolition & Remodeling Assistant

Private Home Project
Dr. Phillips, FL
01.2021 - 01.2021
  • Executed demolition and material removal to prepare homes for remodeling projects.
  • Supported skilled tradespeople in construction tasks, enhancing workflow efficiency.
  • Maintained organized and clean work areas throughout project duration.
  • Gathered tools and materials daily for various remodeling activities.
  • Loaded and unloaded materials onto trucks, ensuring timely transport to job sites.
  • Assisted in installation of doors, windows, and framing to meet project specifications.
  • Contributed to kitchen cabinet, countertop, sink, and faucet installations with precision.
  • Utilized ladders and scaffolding to access challenging work areas safely.

Front Service Clerk

Publix
Orlando, FL
01.2019 - 01.2021
  • Delivered exceptional customer service by promptly addressing inquiries and assisting with product selections.
  • Operated cash register efficiently, processing various payment methods accurately.
  • Maintained cleanliness and organization of front service area and checkout lanes.
  • Collaborated with team members to enhance overall customer experience in fast-paced environment.
  • Monitored inventory levels, reporting shortages for timely replenishment.
  • Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction.
  • Educated customers on promotions, loyalty programs, and store policies effectively.
  • Performed opening and closing duties, including money counting and shelf restocking.

Education

High School Diploma -

Olympia High School
Orlando, FL
01.2023

Trade Certification - Electronic Integration Systems

South Orange Technical College
Orlando, FL

Skills

  • Electronic systems troubleshooting & repair
  • Microsoft Office Suite / Microsoft Certified
  • Basic wiring & integration
  • Robotics and mechanical systems
  • Power tools & welding fundamentals
  • Problem-solving & critical thinking
  • Time management & team collaboration
  • Safety compliance
  • Team collaboration
  • Effective communication
  • Problem solving
  • Active listening

Certification

  • Microsoft Office Specialist (Certified)
  • Currently pursuing Electronic Integration Systems Certification

Personal Qualities

  • Hardworking and perfection-driven
  • Committed and highly motivated
  • Fast learner with strong critical thinking
  • Consistently punctual and focused
  • Eager to expand technical knowledge and experience

Languages

English
Professional

Timeline

Crew Trainer

McDonald's
07.2022 - Current

Demolition & Remodeling Assistant

Private Home Project
01.2021 - 01.2021

Front Service Clerk

Publix
01.2019 - 01.2021

High School Diploma -

Olympia High School

Trade Certification - Electronic Integration Systems

South Orange Technical College

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