Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Jaylyn Bean

Plainfield,IL

Summary

Reliable office clerk with 5+ years of experience in performing administrative and secretarial duties, seeking a position in a dynamic company with high consideration for an employees advancement.

Overview

12
12
years of professional experience

Work History

Shipping and Receiving Clerk

CJ LOGISTICS
10.2023 - Current
  • Types daily correspondence, documents, forms, tables, manuscripts, memoranda and statistical summaries;
  • Receives telephone calls, handle complaints, gives general information on customer inquiries and makes the proper escalation on departmental matters.
  • Acts as timekeeper as is pertains workload turn times.
  • Organize, maintain, and file confidential documents alphabetically, numerically, or by other classifications
  • Audits and reconsile files for accuracy and completeness and initiates action for correction of errors and clarification of discrepancies.
  • Manage multiple projects simultaneously while meeting tight deadlines.
  • Operates all office equipment and machinery including security video display, fax and copiers.
  • Utilize software programs such as Microsoft WORD, TEAMS, EXCEL, GOOGLE DOCS, GOOGLE DRIVE to run reports, create labels, and forms.


Scheduling Coordinator & Customer Service Rep

Ryder System Inc.
10.2018 - 11.2023
  • Data entry
  • Manage and route inbound/outbound work
  • Assign case picking orders for multiple shipments
  • Maintain and organize Bill of lading paperwork
  • Check in/ check out Trailers
  • Monitor staging lanes
  • Resolve complex issues

Cash Office/ Sales Associate

Ross Dress For Less
02.2017 - 11.2019
  • Executing transactions, making cash deposits, delivering reports to managers
  • Developing more effective methods of accounting for company cash, and making sure each transaction has been put into the daily log.
  • Always providing outstanding customer service

Referral Coordinator

Presence Health-St. Mary's Hospital
08.2016 - 06.2019
  • Schedules and confirms appointments, relays appointment information to patients regarding Radiology and Cardiology exams.
  • Ensures pre approval requirements are met and obtain authorization from insurance companies.
  • Confirms authorization for insurance claims.
  • Prepare and retrieve medical records.
  • Review documents and accurately log in data entry tool.

Apple iTunes Advisor

XEROX INC
03.2013 - 08.2016
  • Call center environment
  • Obtaining and securing customer and client information.
  • Answering 100+ calls in que.
  • Troubleshooting technical problems by verifying customers.
  • Determining refund eligibility of accidental purchases made through iTunes store.
  • Always representing the brand in a positive way by exceeding customer's needs.

Education

High school degree -

Joliet West High School
Joliet, IL

ASSOCIATE OF SCIENCE -

Joliet Junior College
Joliet, IL
01.2016

Skills

  • Time management
  • Advanced typist ( 40 WPM)
  • Self-Motivated and Independent Mentor
  • Efficient learner
  • Strong Work Ethic

Hobbies and Interests

4-year Volunteer Coach for Joliet Raven youth cheerleading

Timeline

Shipping and Receiving Clerk

CJ LOGISTICS
10.2023 - Current

Scheduling Coordinator & Customer Service Rep

Ryder System Inc.
10.2018 - 11.2023

Cash Office/ Sales Associate

Ross Dress For Less
02.2017 - 11.2019

Referral Coordinator

Presence Health-St. Mary's Hospital
08.2016 - 06.2019

Apple iTunes Advisor

XEROX INC
03.2013 - 08.2016

High school degree -

Joliet West High School

ASSOCIATE OF SCIENCE -

Joliet Junior College

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