Jaylyn Bean
Plainfield,IL
Summary
Reliable office clerk with 5+ years of experience in performing administrative and secretarial duties, seeking a position in a dynamic company with high consideration for an employees advancement.
Overview
12
12
years of professional experience
Work History
Shipping and Receiving Clerk
CJ LOGISTICS
10.2023 - Current
- Types daily correspondence, documents, forms, tables, manuscripts, memoranda and statistical summaries;
- Receives telephone calls, handle complaints, gives general information on customer inquiries and makes the proper escalation on departmental matters.
- Acts as timekeeper as is pertains workload turn times.
- Organize, maintain, and file confidential documents alphabetically, numerically, or by other classifications
- Audits and reconsile files for accuracy and completeness and initiates action for correction of errors and clarification of discrepancies.
- Manage multiple projects simultaneously while meeting tight deadlines.
- Operates all office equipment and machinery including security video display, fax and copiers.
- Utilize software programs such as Microsoft WORD, TEAMS, EXCEL, GOOGLE DOCS, GOOGLE DRIVE to run reports, create labels, and forms.
Scheduling Coordinator & Customer Service Rep
Ryder System Inc.
10.2018 - 11.2023
- Data entry
- Manage and route inbound/outbound work
- Assign case picking orders for multiple shipments
- Maintain and organize Bill of lading paperwork
- Check in/ check out Trailers
- Monitor staging lanes
- Resolve complex issues
Cash Office/ Sales Associate
Ross Dress For Less
02.2017 - 11.2019
- Executing transactions, making cash deposits, delivering reports to managers
- Developing more effective methods of accounting for company cash, and making sure each transaction has been put into the daily log.
- Always providing outstanding customer service
Referral Coordinator
Presence Health-St. Mary's Hospital
08.2016 - 06.2019
- Schedules and confirms appointments, relays appointment information to patients regarding Radiology and Cardiology exams.
- Ensures pre approval requirements are met and obtain authorization from insurance companies.
- Confirms authorization for insurance claims.
- Prepare and retrieve medical records.
- Review documents and accurately log in data entry tool.
Apple iTunes Advisor
XEROX INC
03.2013 - 08.2016
- Call center environment
- Obtaining and securing customer and client information.
- Answering 100+ calls in que.
- Troubleshooting technical problems by verifying customers.
- Determining refund eligibility of accidental purchases made through iTunes store.
- Always representing the brand in a positive way by exceeding customer's needs.
Education
High school degree -
Joliet West High School
Joliet, ILASSOCIATE OF SCIENCE -
Joliet Junior College
Joliet, IL01.2016
Skills
- Time management
- Advanced typist ( 40 WPM)
- Self-Motivated and Independent Mentor
- Efficient learner
- Strong Work Ethic
Hobbies and Interests
4-year Volunteer Coach for Joliet Raven youth cheerleading
Timeline
Shipping and Receiving Clerk
CJ LOGISTICS
10.2023 - Current
Scheduling Coordinator & Customer Service Rep
Ryder System Inc.
10.2018 - 11.2023
Cash Office/ Sales Associate
Ross Dress For Less
02.2017 - 11.2019
Referral Coordinator
Presence Health-St. Mary's Hospital
08.2016 - 06.2019
Apple iTunes Advisor
XEROX INC
03.2013 - 08.2016
High school degree -
Joliet West High School
ASSOCIATE OF SCIENCE -
Joliet Junior College