Jaylyn Carter
Danbury,CT
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Americas Best Contacts And Eyeglasses
07.2023 - Current
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Provided exceptional customer service by addressing inquiries and resolving issues in timely manner.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Intern
Head Start Program
08.2023 - 12.2023
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted with children as needed, offering support to teachers and staff.
Sales Associate
H&M
12.2019 - 08.2023
- Organize racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provide positive first impressions to welcome existing, new and potential customers.
- Help customers locate products and check store system for merchandise at other sites.
ELP Associate
ELP After School Program
09.2019 - 12.2019
- Responsibilities consisted of organizing activities for the children worked with, watching over said kids, and helping with homework when needed.
- Was responsible for planning, leading, and implementing activities
Education
BA Psychology (In Progress) - Psychology
Western Connecticut State University
Danbury, CT05.2024
Skills
- Sales Goal Attainment
- Verbal and Written Communication
- Customer Service
- Teamwork and Collaboration
- Customer Needs Assessment
- Personable, Adaptable/Flexible, Multitasker
- Departmental Support
Timeline
Intern
Head Start Program
08.2023 - 12.2023
Front Desk Receptionist
Americas Best Contacts And Eyeglasses
07.2023 - Current
Sales Associate
H&M
12.2019 - 08.2023
ELP Associate
ELP After School Program
09.2019 - 12.2019
BA Psychology (In Progress) - Psychology
Western Connecticut State University