Jaylyn L. Murphy
Summary
Versatile Sales Representative with over 10+ years of sales experience in Retail Sales, POS, Commission Sales. Dynamic team member who thrives on pushing business growth & sales with great communication skills in Management & Team Lead experience.
Overview
10
10
years of professional experience
Work History
POS Team Leader
Harbor Freight Tools
01.2024 - 01.2025
- POS Team Leader, Supervisor duties such as inventory counts, Data Sheet alignments, Stock tagging, logistics counting and labeling.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Sales Floor Associate
Finish Line
01.2020 - 01.2022
- Sales Floor Associate.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Sales Floor Associate
Kohl’s
01.2019 - 01.2020
- Point of Sales, Sales Floor Associate.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
Management Position
Macy’s
01.2018 - 01.2019
- Operation of registers in the Men’s POLO, Men’s NIKE, Men’s Cologne, Women’s Clothing, Women’s Fragrances. In 1 year of working at Macy’s, I was offered the management position in Macy’s Star Club department where I lead the state in Macy’s credit applications and receiving commission pay on every sale all while consulting and following up with customers about credit app updates.
Point of Sales Associate
Sears
01.2015 - 01.2017
- Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
Education
Associate's Degree - Counseling Psychology
Southwest Tennessee Community College
Skills
- Marketing, Communication, Strategic, Motivate Team Member, Business Oriented, Impactful, Customer Service
Timeline
POS Team Leader
Harbor Freight Tools
01.2024 - 01.2025
Sales Floor Associate
Finish Line
01.2020 - 01.2022
Sales Floor Associate
Kohl’s
01.2019 - 01.2020
Management Position
Macy’s
01.2018 - 01.2019
Point of Sales Associate
Sears
01.2015 - 01.2017
Associate's Degree - Counseling Psychology
Southwest Tennessee Community College
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