Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexus Shaw

4123 Carpenter Ave Dallas

Summary

Committed to safety compliance and efficient time management, consistently meeting deadlines while fostering a positive work environment. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals Also, Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

3
3
years of professional experience

Work History

WINGSTOP
05.2024 - 02.2025
  • Collaborated closely with team members to achieve project objectives and meet deadlines
  • Provided support and guidance to colleagues to maintain a collaborative work environment
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

HOMEWOOD SUITES
02.2023 - 11.2023
  • Completed day-to-day duties accurately and efficiently
  • Followed safety procedures when handling hazardous materials
  • Delivered requested items such as extra pillows or blankets to guest rooms
  • Maintained a clean linen closet by folding sheets neatly on shelves
  • Ensured that all health standards were met during cleaning operations
  • Sanitized and cleaned sinks, mirrors, toilets and showers

RAMADA INN
01.2022 - 08.2022
  • Greeted visitors to provide information and direct to appropriate personnel
  • Responded to inquiries and room requests made online, by phone, and via email
  • Handled incoming and outgoing mail and packages
  • Explained policies and procedures to visitors
  • Sorted invoices for accounting department by date stamping and filing by vendor code
  • Investigated and analyzed client complaints to identify and resolve issues
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner

Education

High School Diploma -

Citizens High School
Fleming Island, FL
09.2021

Skills

  • Customer service
  • Time management
  • Safety compliance
  • Team collaboration
  • Problem solving
  • Communication skills
  • Cleaning procedures
  • Problem resolution
  • Inventory control

Timeline

WINGSTOP
05.2024 - 02.2025

HOMEWOOD SUITES
02.2023 - 11.2023

RAMADA INN
01.2022 - 08.2022

High School Diploma -

Citizens High School
Alexus Shaw