Summary
Overview
Work History
Education
Skills
Timeline
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Jaylyn Shephard

Summary

Hardworking and enthusiastic worker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

4
4
years of professional experience

Work History

Line Cook

The Chicken Shack
05.2023 - 03.2024
  • Plated and presented all dishes to match established restaurant standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Race Event Crew

Alyeska Resort
04.2022 - 02.2023
  • Built and established positive relationships with patrons, team members and supervisors.
  • Set up promotional displays and equipment for special events and activities.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall event success.
  • Assisted in the efficient setup and breakdown of event spaces, leading to smooth transitions between activities.


Server

Outback Steakhouse
02.2021 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Sales Associate

Lowes Home Improvement
04.2020 - 12.2020
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

High School Diploma -

Westlake High School
Westlake Village, CA
04.2020

Skills

  • Food Preparation
  • Prioritization and Organization
  • Attention to Detail
  • Food Handlers Card
  • Line Management
  • Professional Attitude
  • Reliable and Trustworthy
  • Active listener
  • Leadership and Decision Making
  • Cleaning procedures

Timeline

Line Cook

The Chicken Shack
05.2023 - 03.2024

Race Event Crew

Alyeska Resort
04.2022 - 02.2023

Server

Outback Steakhouse
02.2021 - 08.2022

Sales Associate

Lowes Home Improvement
04.2020 - 12.2020

High School Diploma -

Westlake High School

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Jaylyn Shephard