Jaylyn Stallworth
Alpharetta,GA
Summary
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
8
8
years of professional experience
Work History
Volunteer Coordinator/Medical Receptionist
Marsha's Guardian Angels Non-Profit
Mobile, AL
02.2015 - Current
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Coordinated logistics of scheduling, supplying and transporting volunteers.
- Met with staff and department managers to maintain currency on volunteer opportunities within each department.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation onsite and remotely
- Coordinated patient scheduling, check-in, check-out
- Managed multi-line phone system and pleasantly greeted patients.
Beauty/Style Consultant
Target
Roswell, GA
09.2021 - 05.2023
- Analyzed suitable colors, cuts and designs for clients outfits, jewelry and makeup.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Event Management Intern
Posh Entertainment
Alpharetta, GA
03.2018 - 04.2023
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Conducted phone and video calls to pitch event concepts to collaborators.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Researched assigned events and identified possible partnerships aligned with event concepts.
Nanny
Care.com Inc
Alpharetta, GA
08.2019 - 03.2021
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Taught children everyday skills and language.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Makeup Artist
Freelance
Alpharetta, GA
07.2018 - 01.2021
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
High School Diploma -
Monarch Homeschool
Alpharetta, GA05.2019
Skills
- Medical Terminology Knowledge
- Typing Proficiency
- Event Planning and Management
- Customer Consultations
- Selling Skills
- Time Management
- Detail Oriented
- Scheduling Appointments
- Verbal and Written Communication
- HIPAA Guidelines
Timeline
Beauty/Style Consultant
Target
09.2021 - 05.2023
Nanny
Care.com Inc
08.2019 - 03.2021
Makeup Artist
Freelance
07.2018 - 01.2021
Event Management Intern
Posh Entertainment
03.2018 - 04.2023
Volunteer Coordinator/Medical Receptionist
Marsha's Guardian Angels Non-Profit
02.2015 - Current
High School Diploma -
Monarch Homeschool