Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylynn Garces

Bronx

Summary

Dynamic professional with proven success at FedEx Office in customer service and inventory management. Expertise in problem-solving and organization led to efficient processing of returns and improved customer connections. Proficient in POS systems, excelling in fast-paced environments while ensuring high levels of customer satisfaction and streamlined operations.

Overview

7
7
years of professional experience

Work History

Consultant

Fedex Office
New Rochelle
11.2021 - Current
  • Generated shipping labels for domestic and international packages.
  • Packed items using appropriate materials based on fragility.
  • Facilitated customer connections regarding printing requests.
  • Released held packages to expedite order fulfillment.
  • Executed monthly changeover to ensure inventory accuracy.
  • Managed store operations, including opening and closing procedures.
  • Deposited daily cash revenue into bank accounts.
  • Processed returns for INMAR and AT&T efficiently.

Customer Services

Best Buy
Bronx
10.2018 - 08.2021
  • Processed returns efficiently to enhance inventory management.
  • Facilitated online pick-up by preparing items for customer collection.
  • Promoted store credit card, increasing customer engagement and sales.
  • Provided warranties for applicable items, ensuring customer satisfaction.
  • Counted daily cash and distributed tills to all registers.
  • Rung up customer purchases accurately and swiftly.
  • Assisted in various departments as needed to support overall operations.

Receptionist

Company Name
Yonkers
08.2018 - 09.2018
  • Executed patient check-in procedures efficiently.
  • Recorded patient height and weight accurately.
  • Contacted insurance companies to verify coverage.
  • Filed patient charts systematically to ensure accessibility.
  • Organized charts alphabetically for streamlined retrieval.

Education

High School Diploma -

Community School for Social Justice
Bronx, NY
06.2017

Skills

  • Teamwork
  • Communication
  • Problem solving
  • Adaptability
  • Organization
  • Customer service
  • Spreadsheet proficiency
  • Point of sale (POS) systems
  • Quick learning
  • Time management

Timeline

Consultant

Fedex Office
11.2021 - Current

Customer Services

Best Buy
10.2018 - 08.2021

Receptionist

Company Name
08.2018 - 09.2018

High School Diploma -

Community School for Social Justice