Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylynn Johnson-pitts

Milton

Summary

Dynamic leader with proven expertise in inventory management and customer relations, honed at Zumiez. Excelled in a fast-paced retail environment, enhancing store operations and team performance through effective training and mentoring. Achieved notable improvements in customer satisfaction and inventory accuracy, demonstrating exceptional problem-solving and team leadership skills.

Overview

5
5
years of professional experience

Work History

Store Manager

Zumiez
11.2019 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

Green Run High School
Virginia Beach, VA
06.2020

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Store opening and closing
  • Team leadership and coaching
  • Inventory management
  • Shift scheduling
  • Recruitment and hiring
  • Store displays
  • Accurate cash handling
  • Retail sales techniques

Timeline

Store Manager

Zumiez
11.2019 - Current

Green Run High School

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Jaylynn Johnson-pitts