Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Jay M Gore

Lead Product Manager / Sr. EComm Manager
Atlanta,GA

Summary

  • Strategic, technical integration innovator; exceptionally skilled in executing development models for the strategic growth of digital sales channels managing current sales over 2m driving $1b in annual revenue for AT&T. Extensive experience leading large teams scaling B2B platform integrations.
  • Customized Content Engineering & Management In-depth knowledge of e-commerce platforms, National Distribution strategies, M&A integrations, Wired and Wireless Technologies, data analysis and intelligence, all Microsoft Products and applications, SQL, XML, API driven technology, client relations, vendor management and audits
  • Systems SME in a complex systems environment (70+ systems)
  • SME for multiple ATT initiatives, platforms and processes
  • Varied background outside of AT&T with experience in Sales, B2B consulting, Marketing and Operations
  • Authoring of business requirements and / or IT deliverables
  • Strategic Ideation

Overview

2
2
Certifications
4
4
years of post-secondary education
18
18
years of professional experience

Work History

Lead Product Manager - Sr. EComm Manager

AT&T
Atlanta, GA
01.2009 - Current
  • Strategic Digital Transformation Initiatives – Vendor Management
  • The simplification and stability of ordering platforms designed to convert more customers and attach more products is my focus.
  • P&L responsibility for $45m in annual spend applied across infrastructure, order automation, orchestration and abstraction
  • 15% YoY sales growth for the last 7 years under my direction providing technical oversight, design for ATT authorized dealers selling all products and services via API; Components of the program include managing a fluid Agile roadmap, coordination and implementation of requirements, service delivery for SaaS and operational oversight to support the technology
  • Managing 25 employees including but not limited to solution architects, BA's, developers, product and program managers
  • Influential in long term platform strategy and integrations, ATT system consolidation and rationalization efforts.
  • Strategic responsibility for all Indirect Channel IT activity and planning as it relates to their AT&T creation of new distribution strategies driving $1b in annual revenue.
  • Cross-functional liaison between AT&T Indirect Channel and AT&T IT to facilitate the sharing and deployment of technical best practices and new functionality that drive sales while also delivering 20% YoY cost reduction within these technology solutions
  • Architectural support and design of our data analysis platform output (IBM Cognos) that allows our dealers to measure and invest in our technical strategies.
  • Merger Integration Technology Team Lead for DTV acquisition

Senior Project Manager - Apple Acct

AT&T
Atlanta, GA
10.2007 - 01.2009
  • Planning, implementation and support for the processes and infrastructure required by AT&Ts Mobility Partnership channel.
  • Content Director for the original Apple iPhone launch
  • Understand, communicate and manage all AT&T system enhancements and channel strategies that support the sales automation process for the Apple partnership.
  • Technical Account Management – collaborate directly with Apple to handle the technical aspects of marketing, sales and distribution for the first three iPhone launches which delivered a 50% increase in sales for the first 3 years.
  • Systems Architecture Planning – Changed the activation process on iPhone 2 and reduced time to activate by 60%.
  • Assess the activation infrastructure and develop recommendations to support existing and future product requirements – under my leadership we reduced fraud by 20% in the first 12 months using new security protocols online and in store.

Senior Project Manager

AT&T / Cingular
Atlanta, GA
09.2002 - 10.2007
  • Sales Operations / Partnership - National Distribution eTailers Senior Sales Ops Manager using technology to deliver 20% YoY subscriber growth and the development of unique National distribution opportunities.
  • Channel lead for channel IT strategy and project planning.
  • Manage operational and technical relationships with national online eTailers and National Dealers including Apple, Amazon and Wal-Mart.
  • Develop automation interfaces for the provisioning of customers in an online environment utilizing API driven infrastructure.

Education

Associates - Communications / Marketing

Texas State University
San Marcos, TX
01.1987 - 01.1991

Skills

Agileundefined

Software

AWS Cloud Trailblazer

Certification

Safe4 Agilist

Timeline

Safe4 Agilist

11-2020

Google Digital Garage SEO/SEM

02-2020

Lead Product Manager - Sr. EComm Manager

AT&T
01.2009 - Current

Senior Project Manager - Apple Acct

AT&T
10.2007 - 01.2009

Senior Project Manager

AT&T / Cingular
09.2002 - 10.2007

Associates - Communications / Marketing

Texas State University
01.1987 - 01.1991

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Jay M GoreLead Product Manager / Sr. EComm Manager