Results-driven Leader experienced in team management and operational oversight. Achieved efficiency and quality service through strategic planning and effective communication. Focused on enhancing team collaboration, ensuring regulatory compliance, and mentoring staff to cultivate a knowledgeable workforce.
Overview
1
1
Certification
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Assistant Manager
Orilley’s Auto Parts
05.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Managed night crew to ensure proper staffing and task completion for night shifts and some opening shifts.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Conducted store walkthroughs to identify and resolve operational issues proactively.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Scheduled patients to optimize resource allocation and maintain efficient calendar management.
Resolved patient and team member issues to improve overall satisfaction and communication within the office.
Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
Assessed processes and procedures for compliance with OSHA and HIPAA regulations to enhance operational safety.
Educator
Huntsville Achievement School
09.2019 - 12.2021
Inspired students to develop a passion for learning.
Managed classroom activities and student engagement during the pandemic.
Applied knowledge of human behavior to foster resilience among students.
Collaborated with colleagues to create interdisciplinary units, enhancing students'' critical thinking skills across multiple subjects.
Built relationships and communicated with parents to provide the best learning environment for children.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Viewed as a leader within the school community by consistently demonstrating professionalism in all aspects of the role – from interactions with colleagues to parent-teacher conferences.
Collaborated with colleagues to develop and revise the curriculum, enhancing the learning experience.
Completed mid-term student progress reports to inform students and parents of strengths and areas for improvement.
Event Planner and Manager
The Gooch Place
10.2017 - 04.2020
Managed event bookings, oversaw funds from event proceeds, maintained grounds around event center, and handled customer service inquiries.
Developed leadership abilities to effectively guide and motivate team members.
Embraced responsibility in leading initiatives to drive team success.
Coordinated with vendors to ensure seamless execution of event logistics.
Enhanced leadership skills through event management responsibilities.
It really allowed me to take responsibility and embrace it.
Education
Healthcare Administration and Business - Health Administration
University of Phoenix
Phoenix, AZ
10.2025 - 10.2026
Nursing -
Calhoun Community College
Skills
Operations Management
Patient scheduling
Inventory Management
Financial Management
Facility Management
Mass supervision
Team Leadership
Certification
CNA - Certified Nurse Assistant
PT - Phlebotomy Technician
Timeline
Healthcare Administration and Business - Health Administration