Customer Service Representative
Nautica
Orlando, Florida
06.2024 - 08.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
