Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JAYMAR DELGADO

ORLANDO

Summary

Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cocktail Server

Hyatt Corporation
10.2024 - Current
  • Greeting guest and creating a welcoming positive experience
  • Enhanced customer experience by efficiently taking and delivering orders with care, expediting, food running, and bussing
  • Collaborating effectively with other staff members to ensure a smooth and outstanding service
  • Provided attentive service, regularly checking in on guests to ensure high quality service and a memorable experience

General Manager

Beth's Burger Bar
03.2024 - 10.2024
  • Manage daily operations of the restaurant, including staffing, inventory, financial management, training, scheduling, and supervision of a diverse team of professionals
  • Monitor sales and revenue targets, control costs and optimize profitability, prepare budgets and financial reports
  • Ensure excellent customer service at all times, handle customer inquiries, comments, and complaints and, implement strategies to enhance customer satisfaction
  • Develop long-term business goals and objectives, identify opportunities for growth and expansion, and propose improvements and efficiencies based on performance metrics

General Manager

Rosallie Le French Café
03.2021 - 03.2024


  • Manage the restaurant's daily operations, which include recruiting, inventory, administration of finances, training, scheduling, and supervision of a wide range of professionals.
  • Analyze sales and revenue objectives, regulate costs and enhance profitability, as well as develop budgets and financial reports.
  • Provide exemplary customer service, manage customer inquiries, comments, and complaints along with adopting methods to promote customer satisfaction
  • Establish long-term business ambitions and goals, assess opportunities for growth and development, and suggest enhancements and optimizations based on performance metrics.

Education

Diploma -

Dr. Phillips High School
05.2021

Skills

  • Proficient in Word, Excel, and PowerPoint
  • Ability to adapt to change
  • Performing efficiently under pressure
  • Good with multitasking projects
  • Customer service
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Training and development
  • P&L management

Certification

  • Microsoft365 Certified
  • Servsafe Manager Certified
  • TIPS Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
French
Limited Working

Timeline

Cocktail Server

Hyatt Corporation
10.2024 - Current

General Manager

Beth's Burger Bar
03.2024 - 10.2024

General Manager

Rosallie Le French Café
03.2021 - 03.2024

Diploma -

Dr. Phillips High School

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JAYMAR DELGADO