Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jaymaria Patterson

Cincinnati

Summary

Dynamic professional with experience as a Daycare Teacher at Youthland Academy, skilled in child development and providing exceptional customer service. Proven ability to enhance client satisfaction through effective communication and patient care. Proficient in vital signs monitoring, blood draw, and documentation, ensuring a safe and nurturing environment for children and clients alike.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Daycare Teacher

Youthlandacademy
Cincinnati
11.2022 - Current
  • Taught basic language skills including reading readiness, phonics, writing.
  • Participated in professional development opportunities to stay abreast of current trends in early childhood education.
  • Supervised children during meal times, playtime, and other activities.
  • Provided guidance on social development issues such as sharing, following directions.

Call Center Representative

RDI Corporation
Cincinnati
01.2021 - 12.2022
  • Analyzed data collected during each call in order to identify trends in customer feedback.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Offered additional products or services to enhance customer experience.
  • Provided accurate information regarding products and services while upselling additional products when appropriate.

Home Health Aide

The Key
Cincinnati
01.2018 - 12.2021
  • Provided companionship and monitored health condition of clients.
  • Recorded daily notes about client conditions, treatments provided, and progress made.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Monitored vital signs, such as temperature, pulse rate, and blood pressure.
  • Changed bed linens and maintained a clean-living environment for the client's safety.

Clerk

Kroger
Cincinnati
06.2015 - 10.2017
  • Provided excellent customer service to ensure satisfaction.
  • Operated cash register to process cash, check, and credit card transactions.
  • Scanned grocery items.
  • Bagged groceries.

Education

Some College (No Degree) - Medical Assistant

Fortis College
Cincinnati, OH
10-2021

High School Diploma -

Virtual HighSchool
Cincinnati, OH
05-2020

Skills

  • Blood draw
  • Documentation
  • Medical terminology
  • Customer service
  • Patient care
  • CPR
  • Phlebotomy
  • Data entry
  • Vital signs and examinations
  • Patient scheduling
  • Child development
  • First aid
  • Companionship support

Certification

Medical Assistant Certificate

Affiliations

  • Cooking
  • cleaning
  • caring for other's
  • gardening

Timeline

Daycare Teacher

Youthlandacademy
11.2022 - Current

Call Center Representative

RDI Corporation
01.2021 - 12.2022

Home Health Aide

The Key
01.2018 - 12.2021

Clerk

Kroger
06.2015 - 10.2017

Some College (No Degree) - Medical Assistant

Fortis College

High School Diploma -

Virtual HighSchool

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