Jayme Clemente
The Bronx,NY
Summary
Detail-oriented Office Administrator with expertise in maintaining organized records and managing project timelines. Effectively resolve issues during events while optimizing office space and inventory management. Deliver exceptional customer service by anticipating needs and addressing inquiries, enhancing overall satisfaction.
Overview
1
1
Language
7
7
years of professional experience
Work History
Nonprofit Organization Director
Baking
The Bronx, New York
01.2025 - 05.2026
- Coordinated planning efforts by developing timelines and project checklists to ensure smooth execution.
- Addressed and resolved issues during events and team activities to maintain operational flow.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
- Managed inventory of office supplies and ordered materials to support uninterrupted office functionality.
- Maintained records for registrations, contacts, and task lists.
Customer Service
Wawa
Barnegat, New Jersey
09.2021 - 01.2023
- Provided excellent customer service by anticipating guests' needs.
- Provided excellent customer service during client interactions.
- Resolved customer service issues quickly and effectively.
- Resolved escalated customer service inquiries quickly and effectively.
- Improved customer service wait times to mitigate complaints.
- Greeted customers and provided customer service assistance.
- Assisted with training new customer service representatives.
Customer Service Cashier
Sally Beauty
Manahawkin, New Jersey
10.2019 - 05.2021
- Processed customer purchases and returns at Sally Beauty registers.
- Collected credit card and cash payments to complete transactions for customer orders.
- Balanced cash drawer and handled daily payment transactions.
- Greeted customers and provided friendly checkout support.
- Promoted Sally Beauty rewards and loyalty program enrollment.
- Answered product questions about beauty supplies and salon items.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Restocked shelves and organized merchandise near checkout areas.
- Maintained clean, orderly register stations and sales counters.
- Maintained cleanliness of the checkout area by sweeping floors and emptying trash cans.
Education
Beauty Care - Beauty
Stafford Career Institute
Manahawkin, NJ 09.2018 - 02.2019
GED
Staten Island, NYSkills
- Program management
- Project management
- Event planning
- Volunteer coordination
- Team management
- Team coordination
- Customer relations
- Dispute resolution
- Communication strategies
- Problem solving
- Data analysis
- Record-keeping
- Record organization
- Office administration
- Supply ordering
- Inventory control
- Staff scheduling
- Operations management
- Supplier monitoring
- Partnership building
- Marketing strategy
- Detail orientation
- Cosmetology
- Organizational management
- Organizational management
Languages
English
Professional
Timeline
Nonprofit Organization Director
Baking
01.2025 - 05.2026
Customer Service
Wawa
09.2021 - 01.2023
Customer Service Cashier
Sally Beauty
10.2019 - 05.2021
Beauty Care - Beauty
Stafford Career Institute
09.2018 - 02.2019
GED