Jayme Cramer
Kerrville,TX
Overview
5
5
years of professional experience
Work History
Bank Teller
Security State Bank & Trust
Kerrville, TX
10.2023 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Educated customers about different types of banking services available at the branch.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Office Manager and Payroll Specialist
Jet Painting and Specialty Finishes LLC
, TX
05.2019 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
Pharmacy Technician -
Everett Community College
Everett, WA10-2004
Associate of Arts - Business
Edmonds Community College
Lynnwood, WA12-2003
Skills
- Deposit and withdrawal management
- Financial Transactions
- Financial software
- Data inputting
Timeline
Bank Teller
Security State Bank & Trust
10.2023 - Current
Office Manager and Payroll Specialist
Jet Painting and Specialty Finishes LLC
05.2019 - Current
Pharmacy Technician -
Everett Community College
Associate of Arts - Business
Edmonds Community College
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