Jayme Ferguson
Charlotte,NC
Summary
Highly motivated, inquisitive individual with a desire to persistently take on new challenges in order to further exercise my passion for learning whilst applying that knowledge to a specific task in any occupational situation.
Maintaining a strong adaptability persona and practicing exceptional interpersonal skills both personally and professionally over the years has provided me with a unique background experience that allows me to ultimately contribute to a wider range of company success.
I take an immense amount of pride in obtaining both an introverted and extroverted lifestyle balance. I believe most companies are able to achieve their best success when presented with the opportunity to explore and utilize an individuals versatile work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Professional Nanny
The Mann Family
Charlotte, NC
11.2020 - 05.2024
- Created a positive atmosphere that encouraged growth, exploration, creativity and independence in the children.
- Resolved conflicts daily while maintaining a calm demeanor and positive attitude
- Developed lasting, professional relationships with the family by encouraging open communication and delivering constructive feedback.
- Provided individualized attention to meet the different needs specific to each child
- Actively sought out opportunities for collaboration with learning
- Met weekly with parents to review schedules, discuss any changes in plans or address any concerns about their children's well-being.
- Engaged in creative problem solving techniques when faced with challenging situations.
- Conducted personal research in order to find solutions to unforeseen situational and behavioral obstacles
Household Manager
The Mann Family
Charlotte, NC
11.2020 - 05.2024
- Organized and maintained household inventory records, including supplies and equipment.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Maintained a detailed orientated hard copy calender as well as a Goggle calender to provide the family full transparency of schedules in order to ensure a smooth functioning household on a day to day basis
- Collaborated with third party services at the household by providing guidance and answering questions when necessary
- Frequently communicated to confirm everyone in the household was on the same page to avoid potential future confusion
Professional Nanny
The Schultz Family
Chagrin Falls, OH
10.2017 - 10.2020
- Encouraged good behavior through positive reinforcement techniques.
- Collaborated with parents to develop and implement discipline programs to promote desirable child behavior.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Interacted positively with children to promote mental and emotional development.
- Kept detailed records of daily tasks, activities and behaviors to later reference progress made and areas of improvement
Mortgage Loan Officer
Quicken Loans
Cleveland, OH
03.2016 - 09.2017
- Educated clients on various aspects of mortgage financing options available.
- Assessed client financial status and credit worthiness to determine eligibility for mortgage loans.
- Attended industry events and seminars in order to stay abreast of changes in the mortgage banking industry.
- Built rapport with clients to ensure trustworthy relationship and total transparency throughout the duration of the loan process
- Provided comprehensive mortgage loan advice and guidance to potential borrowers.
- Provided excellent customer service at all times by responding promptly to inquiries and making sure the client was knowledgeable about every detail that went into processing their loan
Sales & Event Coordinator
100th Bomb Group Restaurant & Special Events
Cleveland, OH
09.2015 - 02.2016
- Collaborated with clients to identify a clear understanding of their goals and expectations for the event
- Monitored budgeting process for each event to ensure cost efficiency
- Coordinated with internal teams to ensure timely delivery of products and services for events
- Provided on-site support during the day of the event including problem solving if necessary
- Responsible for running weekly BEO meeting with catering sales staff, Chef, and banquet managers to ensure all proper paperwork is distributed promptly
- Experience with corporate events, weddings, seminars, formal dinner parties/engagement parties, etc.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Administrative Assistant
100th Bomb Group Restaurant & Special Events
Cleveland, OH
09.2015 - 02.2016
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations
- Developed and maintained filing systems for confidential documents and records
- Composed letters, memos, reports, emails, presentations and other written correspondence as requested
- Facilitated communication between different departments within the organization
- Calender management for both staff and external clients
Education
Bachelor of Science - Communication Studies
Kent State University
Kent, OH05-2015
Skills
- Proficient in time management, multi tasking and organization
- Leadership experience in numerous fields
- Able to maintain a healthy work life balance
- Creative/Adaptive Thinking
- Exceptional Interpersonal Skills
- Inquisitive
- Charismatic
- Problem solving efficiency
Affiliations
- Playing recreational volleyball on sand leagues as well as indoor leagues
- Exploring nature and seeking adventure with my Golden Retrievers
- Reading books
- Attending sporting events (ESP. Cleveland sports!)
- Traveling to fulfill my cultural curiosity as well as maintaining my personal relaxation mindset
Certification
- Mortgage Loan Originator license- SAFE Mortgage Licensing Act Exam
- Individually licensed in 20 states (Some states possess unique additional guidelines which requires additional licensing specified to the particular state)
- Mortgage Loan Originator state specific requirements for continuing education
- 20 hours of Mortgage Loan Originator pre-licensing education
- CPR certified
References
References available upon request.
Timeline
Professional Nanny
The Mann Family
11.2020 - 05.2024
Household Manager
The Mann Family
11.2020 - 05.2024
Professional Nanny
The Schultz Family
10.2017 - 10.2020
Mortgage Loan Officer
Quicken Loans
03.2016 - 09.2017
Sales & Event Coordinator
100th Bomb Group Restaurant & Special Events
09.2015 - 02.2016
Administrative Assistant
100th Bomb Group Restaurant & Special Events
09.2015 - 02.2016
Bachelor of Science - Communication Studies
Kent State University
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