Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayme Hinds

416 W 15th Ave ,WA

Summary

Adept at transforming challenges into opportunities, I significantly enhanced customer satisfaction and operational efficiency as the Starbucks Department Manager at Safeway. My strategic approach to inventory management and staff development—coupled with exceptional problem-solving and team leadership skills—drove notable improvements in performance and employee accountability.

Overview

9
9
years of professional experience

Work History

Starbucks Department Manager

Safeway
06.2017 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.

Overseer

Praisealujah Ministries
05.2016 - 05.2017
  • Provided support to individuals in need through counseling, prayer, and guidance.
  • Provided pastoral care to individuals experiencing crises or personal challenges.
  • Increased congregational involvement in outreach activities by promoting awareness of opportunities for service.
  • Developed partnerships with other local organizations to address social issues affecting the community collaboratively.
  • Strengthened relationships with community members by organizing regular events and gatherings.

Education

N/A -

Central Washington University
Ellensburg, WA

High School Diploma -

Auburn Riverside High-school
Auburn, WA
2000

Skills

  • Customer service
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Decision-making
  • Goals and performance
  • Retail management
  • Order management
  • Motivational leadership
  • Operations management
  • Recruiting and hiring
  • Budget management
  • Resource coordination
  • Adaptability and flexibility
  • Verbal and written communication
  • Budgeting and forecasting
  • Hiring and training
  • Managing operations and efficiency
  • Shift scheduling
  • Computer skills
  • Professional and courteous
  • Cost control

Timeline

Starbucks Department Manager

Safeway
06.2017 - Current

Overseer

Praisealujah Ministries
05.2016 - 05.2017

N/A -

Central Washington University

High School Diploma -

Auburn Riverside High-school

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Jayme Hinds