Jayme Keally
Ellijay,GA
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeper
The Arbor Company Senior Living
2023.02 - Current
- Enhanced resident experience by providing personalized care plans and consistent communication with families.
- Increased occupancy rates through targeted marketing campaigns and effective community outreach.
- Collaborated with healthcare professionals to ensure seamless transitions for new residents.
- Streamlined internal processes, resulting in improved efficiency of staff scheduling and documentation.
- Provided ongoing support for family members during their loved ones'' transition into senior living communities, easing concerns and building trust.
Cashier
Popeyes Chicken
2023.01 - 2023.02
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cook/Cashier Trainer
Dairy Queen Grill & Chill
2022.01 - 2022.12
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Customer Service Cashier
Wawa
2021.11 - 2021.12
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
2021.09 - 2021.11
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cashier
Dairy Queen Grill & Chill
2021.07 - 2021.09
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook/Cashier Team Lead
Zaxby's Chicken Fingers & Buffalo Wings
2021.04 - 2021.07
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
2019.11 - 2021.04
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Associate
Cricket Wireless
2016.08 - 2016.11
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Hotel Housekeeper
Best Western Hotel
2016.07 - 2016.08
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
Head Cashier
Zaxby's Chicken Fingers & Buffalo Wings
2014.08 - 2016.03
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Education
High School Diploma -
Radnor Senior High School
Radnor, PA06.2011
Skills
- Guest Relations
- Housekeeping
- Hazardous Chemical Training
- Supply Inventory Management
- Infection Control
- Customer Service
- Restroom Detailing
- Residential Cleaning
- Cleaning Techniques
- Laundry Management
- Window Cleaning
- Sorting and Washing Laundry
- Cleaning Bathrooms
- Chemical Handling
- Folding Clean Laundry
- Vacuuming
- Vacuuming and Sweeping
- Teamwork
Certification
ServSafe Certified
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Housekeeper
The Arbor Company Senior Living
2023.02 - Current
Cashier
Popeyes Chicken
2023.01 - 2023.02
Cook/Cashier Trainer
Dairy Queen Grill & Chill
2022.01 - 2022.12
Customer Service Cashier
Wawa
2021.11 - 2021.12
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
2021.09 - 2021.11
Cashier
Dairy Queen Grill & Chill
2021.07 - 2021.09
Cook/Cashier Team Lead
Zaxby's Chicken Fingers & Buffalo Wings
2021.04 - 2021.07
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
2019.11 - 2021.04
Sales Associate
Cricket Wireless
2016.08 - 2016.11
Hotel Housekeeper
Best Western Hotel
2016.07 - 2016.08
Head Cashier
Zaxby's Chicken Fingers & Buffalo Wings
2014.08 - 2016.03
High School Diploma -
Radnor Senior High School
ServSafe Certified
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