Jayme Latvala
Apple Valley,MN
Summary
Detail-oriented and customer-focused professional with 25 years experience in managing client relationships, seeking to leverage strong organizational and communication skills in a medical receptionist role to enhance patient experience and support M Health Fairview operations.
Overview
16
16
years of professional experience
Work History
Master Stylist
Independent Salon owner
Burnsville, MN
11.2019 - Current
- Demonstrated strong organizational skills in a fast-paced environment.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Organized and scheduled appointments for clients using Meevo and Square operating systems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Stylist/trainer
Great Clips/Prior Ties
Savage, MN
01.2017 - 07.2025
- Trained junior staff members in styling techniques and customer service standards.
- Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Mentored new staff to enhance personal growth and increase productivity.
- Provided excellent customer service to ensure client satisfaction.
Salon Manager
Great Clips | Peyton Co
Chanhassen, MN
01.2010 - 03.2017
- Conducted interviews with prospective employees prior to hiring decisions being made.
- Enhanced customer service to achieve excellence.
- Assessed customer needs through direct consultation.
- Ensured compliance with state regulations regarding cosmetology practices.
- Managed customer concerns efficiently, complying with established protocols.
- Addressed guest concerns, ensuring satisfaction and positive outcomes.
- Coordinated meetings between staff members, owners, suppliers, and other stakeholders as needed.
Education
Cosmetology License - Cosmetology
Regency Beauty Institute
Burnsville, MN04-2002
High School Diploma -
Burnsville High School
Burnsville, MN06-1989
Some College (No Degree) -
Waldorf College
Forest City, IASkills
- Proficient in scheduling, client coordination, and handling clients' records
- Skilled in multitasking, problem-solving, and maintaining a welcoming environment
- Strong organizational skills and attention to detain in high-paced environments
References
References available upon request.
Timeline
Master Stylist
Independent Salon owner
11.2019 - Current
Stylist/trainer
Great Clips/Prior Ties
01.2017 - 07.2025
Salon Manager
Great Clips | Peyton Co
01.2010 - 03.2017
Cosmetology License - Cosmetology
Regency Beauty Institute
High School Diploma -
Burnsville High School
Some College (No Degree) -
Waldorf College
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