Summary
Work History
Education
Work Availability
Skills
Certification
Overview
Bartender

Jayme Morrissey

Riva,MD

Summary

Dynamic bartender with extensive experience at Annapolis Smokehouse & Tavern, excelling in cocktail preparation and customer relationship management. Proven ability to enhance guest satisfaction through exceptional service and upselling techniques, while effectively managing inventory and training staff. Recognized for cultivating loyal clientele and streamlining operations in high-pressure environments.

Work History

Bartender

Dark Horse
Annapolis
2021 - 2025
  • Developed and served a varied selection of cocktails and beverages to enrich the overall dining experience.
  • Executed detailed bar opening and closing procedures to support uninterrupted service and enhance customer experience.
  • Enhanced efficiency of drink order management systems to maintain high levels of customer satisfaction.
  • Sustained a clean and organized work environment to enhance overall customer experience.
  • Conducted cash and card transactions diligently to maintain accurate financial records.
  • Addressed customer grievances to enhance satisfaction by employing empathetic communication and professional problem-solving techniques.

Bartender

Annapolis Smokehouse & Tavern
Annapolis, MD
2013 - 2020
  • Executed cocktail and beverage crafting and serving with precision and meticulous attention to detail.
  • Fostered customer relationships to ensure exceptional service delivery.
  • Directed inventory management and executed supply restocking to ensure uninterrupted service operations.
  • Managed cash handling and credit transaction processes to ensure accuracy and security.
  • Thrived in fast-paced environment by efficiently managing multiple drink orders while ensuring quality standards.

Server

Annapolis Chart House
Annapolis, MD
2010 - 2013
  • Supervised dining operations to ensure outstanding guest experiences via attentive service.
  • Boosted customer satisfaction through strategic engagement initiatives and personalized service offerings.
  • Provided outstanding service during high-demand times to enhance guest experiences and maintain operational efficiency.
  • Executed table bussing and resetting procedures to uphold high standards of cleanliness and organization.
  • Employed upselling techniques alongside in-depth menu expertise to boost revenue generation.
  • Assessed food allergy requirements and recommended suitable menu options to ensure customer safety.
  • Implemented and maintained adherence to local alcohol laws to ensure operational integrity.

Education

General Studies

Anne Arundel Community College
Arnold, MD

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Inventory management

Cash handling procedures

Upselling techniques

Conflict resolution

Staff training and development

Strong multitasking

Team player attitude

Hospitality and accommodation

Beverage supply orders

Certification

TIPS Certified

Overview

1
1
Certificate

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