Open To Work
Jayme Morrissey
Riva,MD
Summary
Dynamic bartender with extensive experience at Annapolis Smokehouse & Tavern, excelling in cocktail preparation and customer relationship management. Proven ability to enhance guest satisfaction through exceptional service and upselling techniques, while effectively managing inventory and training staff. Recognized for cultivating loyal clientele and streamlining operations in high-pressure environments.
Overview
1
1
Certification
Work History
Bartender
Dark Horse
2021 - 2025
- Developed and served a varied selection of cocktails and beverages to enrich the overall dining experience.
- Executed detailed bar opening and closing procedures to support uninterrupted service and enhance customer experience.
- Enhanced efficiency of drink order management systems to maintain high levels of customer satisfaction.
- Sustained a clean and organized work environment to enhance overall customer experience.
- Conducted cash and card transactions diligently to maintain accurate financial records.
- Addressed customer grievances to enhance satisfaction by employing empathetic communication and professional problem-solving techniques.
Bartender
Annapolis Smokehouse & Tavern
2013 - 2020
- Executed cocktail and beverage crafting and serving with precision and meticulous attention to detail.
- Fostered customer relationships to ensure exceptional service delivery.
- Directed inventory management and executed supply restocking to ensure uninterrupted service operations.
- Managed cash handling and credit transaction processes to ensure accuracy and security.
- Thrived in fast-paced environment by efficiently managing multiple drink orders while ensuring quality standards.
Server
Annapolis Chart House
2010 - 2013
- Supervised dining operations to ensure outstanding guest experiences via attentive service.
- Boosted customer satisfaction through strategic engagement initiatives and personalized service offerings.
- Provided outstanding service during high-demand times to enhance guest experiences and maintain operational efficiency.
- Executed table bussing and resetting procedures to uphold high standards of cleanliness and organization.
- Employed upselling techniques alongside in-depth menu expertise to boost revenue generation.
- Assessed food allergy requirements and recommended suitable menu options to ensure customer safety.
- Implemented and maintained adherence to local alcohol laws to ensure operational integrity.
Education
General Studies
Certification
TIPS Certified
Timeline
Bartender - Dark Horse
2021 - 2025
Bartender - Annapolis Smokehouse & Tavern
2013 - 2020
Server - Annapolis Chart House
2010 - 2013
Anne Arundel Community College - , General Studies
Skills
Inventory management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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