Summary
Work History
Education
Skills
Timeline
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Jayme Reed

Port St. Lucie,Florida

Summary

I am a strongly motivated, achievement-oriented worker with diverse skills I obtained over years of experience in different fields of work. These experiences working with different companies have given me the ability to follow through with promises and easily adapt to changes in business needs no matter the business.

Work History

Administrative Assistant

Tykes and Teens
  • As an admissions coordinator at Tykes and Teens it is my job too assist inguiding prospective patients and their families through the initial stages of mental health treatment, including answering inquiries, coordinating admissions, and facilitating referrals, while ensuring accurate documentation and smooth communication between relevant parties.

Patient Service Specialist

Cleveland Clinic
  • Answered incoming calls and responded to inquiries in a timely manner.
  • Maintained strict confidentiality when dealing with sensitive information.
  • Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.
  • Verified patient coverage and collect co-pays at time of visit
  • Greeted patients upon arrival and verified patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Educated patients on available payment plans and financial assistance options.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.

Receptionist/Back Office Assistant

Primerica
  • During my employment at Primerica as a back office assistant, I was responsible for creating comprehensive lesson plans that were aligned with the course syllabus
  • These plans were tailored to suit the different content provided to me by the current leadership team
  • Additionally, I performed several administrative tasks, including record keeping, data management, strategizing, scheduling appointments, managing emails, and answering phone calls.

Assistant Event Coordinator

Martin Downs Golf Club
  • When fulfilling the role of assistant event coordinator, I provide direction to staff, committee members, and/or volunteers
  • I also helped audition professional performers and arrange their contracts and schedules when they performed
  • Additionally, I negotiate contracts with all types of vendors as needed for club events
  • To ensure client satisfaction, I identify their requirements and expectations for each event
  • Finally, I liaise with vendors, exhibitors, and stakeholders throughout the event planning process to ensure that everything is in order.

Assistant Manager/Server

Martin Downs Golf Club
  • As an experienced wait staff, I could manage orders, process payments, and upsell menu items
  • Alongside these capabilities, I continued to provide exceptional customer service and create interpersonal relationships with clientele until I was promoted to assistant manager
  • In this role, it was my duty to ensure restaurant guests felt welcomed with attentive service catered to their needs
  • I remained current on updates to the menu and assisted guests with selecting orders to meet their dietary requirements
  • I ensured my staff and I kept a positive attitude and focus during busy restaurant periods
  • I also provided a safe space for my staff to express any needs they might have whether it be something that I can personally fix or something we would have to take to human resources.

Assistant Manager/Sales Representative

Foot Locker
  • As a sales representative, I am enthusiastic about identifying prospects and converting qualified leads to paying customers
  • Providing quality customer service and contributing to team sales success is my top priority
  • I pride myself on offering exceptional communication skills and always seeking to understand client needs before making the appropriate product recommendations
  • Meeting and exceeding sales goals is a constant objective of mine
  • I leverage my extensive knowledge of available products to provide appropriate client solutions and enhance customer loyalty and retention.

Team Leader/Trainer

Chick-fil-A
  • As a team leader, it's crucial to not only manage but also effectively lead the team to provide the best hospitality and guest experience
  • It involves coaching, teaching, and training team members on policies and procedures to ensure that everyone is on the same page
  • Along with this, creating a positive work environment is equally important to motivate the team to deliver their best
  • It's best to lead by example when in this position, so my team not only gets encouraged by my words but also sees the hard work and dedication I provide.

Education

Some College (No Degree) -

Miami Dade College
Miami, FL

Some College (No Degree) -

Barry University
Miami, FL

High School Diploma -

North Fort Myers High School
North Fort Myers, FL
06-2021

Skills

  • Customer service, Communication skills, Restaurant experience, Food service, Time management, Computer literacy, Leadership
  • Microsoft word, Microsoft excel, Guest services, Problem Resolution, Organizational Abilities, Teamwork, Interpersonal Skills

Timeline

Some College (No Degree) -

Miami Dade College

Some College (No Degree) -

Barry University

High School Diploma -

North Fort Myers High School

Administrative Assistant

Tykes and Teens

Patient Service Specialist

Cleveland Clinic

Receptionist/Back Office Assistant

Primerica

Assistant Event Coordinator

Martin Downs Golf Club

Assistant Manager/Server

Martin Downs Golf Club

Assistant Manager/Sales Representative

Foot Locker

Team Leader/Trainer

Chick-fil-A

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Jayme Reed