Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayme Renner

Jayme
Pueblo,CO

Summary

Dynamic Shift Leader with a proven track record at Loves Travel Plaza, excelling in customer service management and team supervision. Enhanced operational efficiency through effective inventory management and cash handling, while fostering a positive workplace culture. Recognized for resolving conflicts and boosting employee morale, ensuring a cohesive and productive environment.

Overview

10
10
years of professional experience
1
1
Language

Work History

Shift Leader

Loves Travel Plaza
02.2025 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Shift Leader

Loves Truck Stop
06.2024 - 02.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Restaurant Assistant Manager

Loves Travel Stop Carl's Jr
07.2016 - 05.2024
  • Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales.
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Gathered hot menu items to fill orders for consumers with proper tray presentation.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
  • Assembled salad bases ahead of peak times and placed in refrigeration unit.
  • Managed reservation system effectively, minimizing wait times and ensuring guest satisfaction.
  • Handled cash transactions accurately and maintained an organized register for efficient end-of-shift reconciliations.
  • Trained new employees on restaurant policies, procedures, and customer service expectations for a seamless transition into the team.
  • Performed regular maintenance tasks on equipment to ensure optimal functionality during busy periods.
  • Streamlined daily operations by efficiently managing inventory and maintaining proper stock levels.
  • Increased sales by regularly promoting specials and upselling menu items to guests.
  • Maintained high standards of cleanliness, consistently passing health inspections with top scores.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted customers with carry-out service.
  • Processed payments for orders and provided customers with change.

Job Coach, House Counselor, Rover

Dynamic Dimensions Inc
02.2018 - 02.2022
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Boosted client retention and success rates, introducing innovative job search techniques and tools.
  • Enhanced client success rates by creating personalized job search strategies and providing tailored advice.
  • Improved clients'' networking abilities with personalized coaching on professional communication techniques and etiquette.
  • Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
  • Kept detailed records of individual histories, scores, and documents.

Correctional Officer

Corecivic Inc.
10.2015 - 07.2016
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Education

High School Diploma -

Cheyenne Wells High School
Cheyenne Wells, CO
05-1998

Skills

Problem-solving

Timeline

Shift Leader

Loves Travel Plaza
02.2025 - 05.2025

Shift Leader

Loves Truck Stop
06.2024 - 02.2025

Job Coach, House Counselor, Rover

Dynamic Dimensions Inc
02.2018 - 02.2022

Restaurant Assistant Manager

Loves Travel Stop Carl's Jr
07.2016 - 05.2024

Correctional Officer

Corecivic Inc.
10.2015 - 07.2016

High School Diploma -

Cheyenne Wells High School

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