Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaymee Little

Fullerton,CA

Summary

Friendly Luxury Sales Associate dedicated to meeting aggressive sales goals and high levels of customer satisfaction. Dependable and punctual individual with many years of experience interacting with customers, arranging products, and displays on sales floor and operating POS systems to facilitate payments and purchases. Energetic team player successful at maintaining and developing personalized relationships with customers.

Overview

4
4
years of professional experience

Work History

Host and Food Runner

Chili's Bar and Grill
Yorba Linda, CA
09.2024 - Current
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Maintained cleanliness of the restaurant area, including wiping down tables, chairs, and sweeping floors.
  • Experience in an extremely fast-paced environment that focuses on friendly service, while still achieving a high turnover rate.

Luxury Sales Associate

Rosewood Hotel & Resorts Group
Santa Barbara, CA
05.2022 - 08.2024
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Performed inventory counts on a regular basis to ensure accuracy of stock levels.
  • Operated register, handled cash and processed credit card transactions.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Attended scheduled trainings for product knowledge updates.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Guest Service Representative

Target
Santa Barbara, CA
10.2020 - 04.2022
  • Answered customer inquiries regarding return policies and procedures.
  • Assisted with product returns and exchanges.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Provided refunds to customers in accordance with store policies.
  • Adhered to all safety regulations while handling products being returned by customers.
  • Processed cash, check, and credit card payments for returned merchandise.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Inspected all returned items for damage or missing parts before issuing a refund.
  • Handled customer complaints and concerns, escalating complex issues to direct supervisor for quick resolution.

Education

Associate of Arts - Studio Arts

Santa Barbara City College
Santa Barbara, CA
07-2024

Skills

  • Sales target achievement
  • Team collaboration mindset
  • Upscale clientele service
  • Clienteling techniques mastery
  • Tech-Savvy
  • Exceptional communication
  • Decision-making prowess
  • Luxury market expertise
  • Cross-selling and upselling
  • Product recommendations
  • Professional appearance

References

References available upon request.

Timeline

Host and Food Runner

Chili's Bar and Grill
09.2024 - Current

Luxury Sales Associate

Rosewood Hotel & Resorts Group
05.2022 - 08.2024

Guest Service Representative

Target
10.2020 - 04.2022

Associate of Arts - Studio Arts

Santa Barbara City College

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Jaymee Little