Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jaymes Moses

Summary

Dynamic leader with a proven track record at Discount Tire, excelling in operations management and leadership/team building. Elevated customer satisfaction and employee performance through innovative coaching and a safety-first approach. Expert in problem resolution and performance analysis, driving forward business objectives and fostering a culture of excellence and teamwork.

Overview

16
16
years of professional experience

Work History

General Manager

Discount Tire
12.2017 - Current
  • Coached and Mentored Sales and Service teams to look at their business and find areas to help move the business forward.
  • Lead a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Created a strong culture within my team by having one common goal.
  • Worked along side my team with a "Go First" mentality.
  • Served our customers with a safety mindset. Giving them all the information so they can make the safest decision for themselves.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.

Senior Assistant Manager

Discount Tire
05.2009 - 12.2017
  • Lead sales teams to do their best and out perform year over year.
  • Oversee all departments with a safety mindset. Help all employees understand and perform all Safety procedure.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Works along side my team to help give our customers the most Inviting, Easy and Safe experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Smoky Hill High School
Aurora Co.
06-2005

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Customer relations
  • Staff training/development
  • Employee scheduling
  • P&L management
  • Motivation
  • Performance evaluations
  • Workflow planning
  • Performance analysis

Accomplishments

  • Presidents club sales awards from 750k to 1.2 Million.
  • Announced Rocky Mountain Safety leader in 2022.
  • Invited to be apart of the Leadership Council on 2023.

Timeline

General Manager

Discount Tire
12.2017 - Current

Senior Assistant Manager

Discount Tire
05.2009 - 12.2017

High School Diploma -

Smoky Hill High School

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Jaymes Moses