Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Jaymeson Mann

Pickerington,OH
Jaymeson Mann

Summary

Dynamic and reliable Store Team Member at JOANN Fabrics and Crafts, recognized for enhancing customer satisfaction through exceptional service and effective product recommendations. Skilled in cash handling and maintaining store cleanliness, I fostered strong customer relationships, driving repeat visits and contributing to a positive shopping environment.

Overview

2
years of professional experience

Work History

JOANN Fabrics and Crafts

Store Team Member
12.2024 - Current

Job overview

  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
  • Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Assisted in successful promotional events, engaging customers and driving sales growth.
  • Boosted sales with effective product recommendations based on customer needs and preferences.
  • Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
  • Fostered positive shopping environment, greeting customers warmly upon entry.
  • Addressed and resolved customer issues, ensuring positive resolution for all parties involved.
  • Improved product visibility, arranging items in eye-catching displays.
  • Trained new team members, ensuring they were well-prepared for their roles.
  • Assisted customers in finding products to meet their needs, enhancing shopping experience.

Gionino's Pizzeria

Restaurant Team Member
10.2023 - 12.2024

Job overview

  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
  • Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Pickerington High School North
Pickerington, OH

from College Prep

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Stock replenishment
  • Cash handling accuracy
  • Customer engagement
  • Brand representation
  • Promotional support
  • Merchandise display
  • Product demonstration
  • Data entry proficiency
  • POS system operation
  • Returns and exchanges
  • Reliable and responsible
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Attention to detail
  • Team cooperation
  • Adaptable and flexible
  • Team building
  • Honest and dependable
  • Customer assistance
  • Relationship building
  • Positive customer engagement
  • Product knowledge
  • Cash register operation
  • Engaging with diverse customers
  • Staff support
  • Ability to lift 40 pounds
  • Product merchandising

Languages

American Sign Language
Limited Working

Timeline

Store Team Member

JOANN Fabrics and Crafts
12.2024 - Current

Restaurant Team Member

Gionino's Pizzeria
10.2023 - 12.2024

Pickerington High School North

from College Prep

Similar Profiles

CREATE PROFILE
Jaymeson Mann