Jaymi Bardwell
Phoenix,AZ
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. I want to succeed in a stimulating and challenging environment that will provide me with advancement and opportunity to learn and grow.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ASU Sandra Day O'Connor College Of Law
Phoenix, Arizona
07.2023 - Current
- Support and assist law professors and adjuncts.
- Schedule Zoom meetings and classroom reservations for makeup classes and lectures.
- Prepare expense reports on behalf of law professors, travel requests, and reimbursements.
- Submit letters of recommendation on OSCAR for student.
- Post announcements, assignments, power points on CANVAS. Set classrooms up for presentations.
- Ensure efficient operation of office equipment, such as printers, copiers, and fax machines.
- Prepare spreadsheets on Excel for class attendance.
- Handle incoming calls and direct callers to appropriate departments or employees. Cover receptionist as needed.
- Coordinated mailings, prepared packages for shipping via courier service or postal service.
- Handle confidential documents in an organized fashion, according to established protocol.
Manager
ASU Engrained Espresso Bar
Phoenix, Arizona
08.2019 - 06.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Initiated new projects that resulted in increased productivity, and developed strategies to increase customer satisfaction and sales.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Effectively managed and ran day-to-day operations as a solo employee.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Developed a loyalty program, which increased customer retention.
Manager
Starbucks ASU West Campus
Glendale, Arizona
03.2016 - 06.2019
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Recruited and hired qualified candidates to fill open positions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
Medical Assistant Front/Back Office - Medical Assisting
Kaplan College
Palm Springs, CA09-2013
Skills
- Calendar Management
- Office Administration
- Meeting planning
- Expense Reporting
- Scheduling
- Mail handling
- Appointment Scheduling
- Data Entry
- Meeting Arrangements
- Spreadsheet development
- Excel spreadsheets
- Highly organized
- OSHA Compliance
- Customer Service
- Microsoft Outlook, Excell, Word, Adobe Acrobat
- Zoom, Power Point, QR Codes
Certification
- CPR and BLS certified.
Timeline
Administrative Assistant
ASU Sandra Day O'Connor College Of Law
07.2023 - Current
Manager
ASU Engrained Espresso Bar
08.2019 - 06.2023
Manager
Starbucks ASU West Campus
03.2016 - 06.2019
- CPR and BLS certified.
Medical Assistant Front/Back Office - Medical Assisting
Kaplan College
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